For the price, Hibiscus Lodge was as expected. The front desk staff could have had better customer service. Anytime I called to complain about not having hot water, their response “no one else has complained about this, but we’ll send someone.” Umm.. I don’t care what anyone else has complained about, I’m complaining now.
Other than the water issue and outdated rooms, it wasn’t a terrible stay. The restaurant, complimentary breakfast, great bar, bartenders and nice staff everywhere else, made up for it. The stay was also in a convenient location, making it easy to walk around downtown Ocho Rios with no problems. Would I stay here again, most likely due to how cheap it was. Just make sure if you reserve a standard room, washcloths do not come with it. Bring a loofa or your own washcloths.
