โรงแรมใกล้บราวน์ลี พาร์ค, โบเซอร์ซิตี

"Staff was outstanding and very helpful and very courteous. Cannot say enough about how easy it was to communicate with them. Breakfast was the best I have had in years. My compliments to the chef."

"The lady at the front desk that checked us in had a very nasty and rude attitude. The security guard went to get us a luggage cart to help with our bags and she told him he could not do that and she needed to call someone to get it. After we waited in line what seemed like forever when we had no problem getting the bags ourself. Then the incidental fee was $200 and I asked about that and she proceeded to ask me why we didn’t go to Hilton. After all of that we went to the room and went to turn...

"Clean and convenient location"

"This was one of the nicest places I have ever stayed at. The hotel was absolutely beautiful and welcoming . I will have to say the front desk workers were not that friendly...they were not rude just not pleasant. The only other disappointment was the pool was closed due to rain and did not reopen after the rain stopped. The elevators were so beautiful inside. The rooms were so clean and very spacious, the decor was so tropical and relaxing, beds and pillows were great, and during our stay...

"Did like the hotel"

"The good....The room was really clean, the decor was beautiful and the bed was so so comfortable. There was a lot of pillows, the AC worked great, and there were plugs on the bedside walls, next to the side tables to charge phones etc. It was downtown , and the staff was kind. The ok...The bathroom was mostly clean, but dirt was built up in the corners of the bathroom floors, the paint was chipped along the floor boards, the jetted tub showed signs of corrosion. I was really looking...

"Not worth this price"

"While the room itself was nice, I was disappointed by the lack of information about the area and how to get around. It would have been helpful to have a welcome guide or itinerary in the room with details about local attractions, transportation options, restaurants, and other useful information for guests. Having those resources readily available would have made the stay much more enjoyable and convenient."

"No one to help has. Couldn’t get in. 4 phone calls no help. Turned around and left."

"The facility was nice and well kept. However, I checked in after 8 p.m. due to circumstances beyond my control. I called prior to arrival to be to be sure there were no check in time restrictions. The employee told me there weren’t any check in time restrictions. After checking in and going to my room I discovered I was given a handicap room. I didn’t request this type of room. I was too tired to go back to the front desk about this issue and decided to wait until next day. I complained about...

"Everything is good"

"I think you should let people know if the pool is closed. Also, the restaurant is only open Thursday-Sunday. I understand that might be an economic issue."

"A little noisy but otherwise GREAT. There’s a Texas Roadhouse right in front of the hotel so that was convenient. Staff were phenomenal! Right off 1-25. Way better than a regular hotel. Didn’t make it up in time for breakfast but it smelled good. I felt very safe , would return in a heartbeat. Very clean, comfortable bed."

"This was the worst Hilton experience I’ve ever encountered. My family and I were traveling overnight, prior to booking this hotel I called to let them know what time I would be arriving and to see if I would be able to check in early. I was told yes, so I continued my booking. Just to arrive at 5 am and be told the room was given away and they no longer had any rooms available for me to get into, until 11am. Fortunately, another hotel was accommodating and allowed me to pay to stay there from...

"Staff was very friendly , helpful and professional! Our forth stay there , never disappointed!"

"Our suite was roomy with well thought out furniture. The facility has many pleasant amenities and the visual appeal is high."

"I recommend this property 100%. The staff was nice and welcoming and the room was great no complaints. The breakfast was excellent."

"Smooth check-in. Clean rooms. Staff was excellent. The only thing was they could do better with the breakfast, not very fresh or tasty."