โรงแรมใกล้บราวน์ เลค, ฮาร์ตฟอร์ด

"Good, quiet stay"

"Terrible customer service. Front desk are not trained and just tell customer inaccurate information. I called to see how to cancel my reservation because of the snow storm that was coming in awhile back and the front desk woman who answered the phone told me yes I can cancel. “I asked if I would get the $149 refund “ she said yes and that she would cancel as soon as she was done help another customer. I never got the refund. Went back and forth with Expedia who had to contact the hotel who now...

"Clean, modern, great breakfast, gym and indoor pool"

"It was good for me "

"I had 3 bags and he said I had to match stuff with me he told me to leave me alone me her to go i will Never come back again i willt not ever go back to there again "

"Breakfast was descent clean and quiet rooms"

"Staff were very kind, and accommodating "

"Room was clean the pool wasn't open"