โรงแรมใกล้บราวน์ เลค, ฮาร์ตฟอร์ด

"Unfortunate circumstances. I booked this hotel for my sister’s wedding, just 2 nights of mostly just somewhere to sleep and get ready and we couldn’t even do that. I had one hour to get ready for my sister’s rehearsal dinner and once you get past the bums wandering the parking lot, the room was an “oh that’s why they hang out here” moment. The pictures online look nice I was shocked, and clearly fooled. I felt bad only one man was running the entire hotel. This is where my frustration comes in:...

"First night they let us in the pool area but didn’t know how to turn on the lights so we were left in the dark. Had to ask to get in the pool area any time we wanted to swim. No towels were available at the pool. Blind in our room wouldn’t go up so we couldn’t see out the window. Called to let front desk know about the blind. Was told they would get it fixed right away. It didn’t get fixed during our stay. The shower chair (in a handicap room) was put together backwards. Had to go to the main...

"Without question, this was the worst hotel experience I’ve ever had. We checked into a room with a toilet that didn’t work: a problem the hotel already knew about before renting us the room. When we reported it, we were told to stick our hands inside the toilet and fix it ourselves. The next day it broke again, and another employee told us we could “just use the shower” since the toilet wasn’t working. Completely unacceptable. There were no rooms available to move us, so we spent nearly 48...

"Our stay was great, everything was very cleaning."

"Room was very clean, smelled nice. No issuse with the room at all. On our second day they ran out of towels which was a very odd situation to be in given that we were at a hotel close to the beach. Housekeeping took the normal towels and left some veru small ones. Front desk was somewhat indifferent. Breakfast was ok. The pool could have used a bit more cleaning."

"Clean room. Nice place to stay."

"I didn't like the fact that they're double changing for the same room that you have already pay for the night, and not only that they almost go triple, and the only thing they know to tell you its that if you dont like it you can leave the property, and that's including the owner of the property, it doesn't matter if Wyndham its part of them or vice-versa, once you complain about something that they need to check throughly they just give you the cold shoulder, thank you very much owner of the...

"Clean room, comfy beds, hot breakfast."

"The staff was amazing. The room was very clean very nice. It was very pleasant stay and very affordable. It was nice to have a place like this that fit my budget, but I was treated like royalty."

"Hot tub! Very clean!"