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"Staff was very helpful and polite. "

"The staff were very friendly and helpful. We definitely enjoyed the bars and restaurants in the area. We took Uber to several places out of the area so we could enjoy more of Cleveland. All in all, it was a very enjoyable stay."

"Comfortable bed, clean room, and nice breakfast. Friendly staff."

"It was nice"

"Really loved this hotel. Rooms were nice and romantic. We loved the old nostalgia feel of the building. Would recommend for a great city getaway. "

"Good"

"Walkable distance from pretty much everywhere we needed to go. Super clean and quiet. We would stay here again!"

"Excellent customer service "

"Great hotel "

"Great property. Rooms are beautiful and the amenities are fantastic. Great restaurant and rooftop bar. I will say that the air conditioner in my room was not working. The maintenance man arrived promptly and reset it. However after a while it was obvious that it still wasn't working properly. I informed Valentina at the front desk and she immediately upgraded my room and even had a bellhop come and move all of our luggage. Valentina also gave us a later checkout due to the inconvenience. I...

"Loved the friendly & helpful reception staff, the clean, comfortable, and quiet room, and the delicious breakfast options!"

"Super convenient to attend a show at Rocket Field and the Jack Casino. "

"Great hotel! Easy check in!"

"Check in was quick and room was great. "