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"For all the bad reviews that this hotel was getting was because of the old owners! I booked this hotel back in October about for two days for a Bailey Zimmerman! Upon my stay in Bend with my best friend we enjoyed the beautiful decorative room and the staff where so very nice! It was very cleaning when entering check in and it was really cool that they had phablets of local activities you could do in Bend! Thank you for a wonderful time!"

"Parking was easy, staff very helpful and room was clean "

"Family fun. There is something for everyone. The staff are amazing"

"The sheets had other people's hair and skin flakes on them, Obviously the sheets were Not changed... Disgusting, and disappointing, because prior experiences there had been good."

"Great spot to rest overnight"

"We traveled here in June 2026 just myself and my son who is 12 and we had the most amazing time! The property is absolutely gorgeous and the amenities are amazing! We had so much fun in the pools and they have a cool rock waterslide for kids. The hot tub could fit 30 people and was the perfect temperature. They had an outdoor fire pit that you could sit at during the evenings and you could see all the stars they had live music come in to the bar area, which was really cool. The food at the...

"This was the perfect spot for us to stay close to the Hayden amphitheater while on a budget, would definitely recommend!"

"Staff made a rude comment and the fire alarm beeped all night making it a horrible night lacking sleep. Gross layer of dirt on the ground as well."

"Excellent overnight stay with a clean room and friendly staff. I would stay here again when in the area."

"My husband and I stayed five nights. Our room was cleaned and fresh towels, etc replenished daily. The breakfast variety was excellent and very clean. We loved the pool and hot tub. I used the laundry facilities while we were there and found it convenient and easy to use. Th staff were very helpful. We would stay there again."

"Bed bugs. Tried to get a refund, and was hung up on twice. I called Deschutes County Health Department. Avoid this place at all costs."

"Stop the resort fee nonsense."

"Nice rooms and good breakfast spread."

"Parking is a little on the short side but we were helped with the issue. All employees were very helpful. Carpet a little on the soiled side but room was ok. Breakfast wasn’t huge but very sufficient."

"Room was clean and breakfast was good. Property is a bit run down and could use a refresher."

"Everything I read about Holiday Inn Express Bend Oregon, turned out in person far better than what was in print. The hotel's Location: which made for easy trips to downtown for walking, shopping and food choices that will cram your mind till it hurts. All staff members seemed to possess a "Make it so" attitude; a front desk staff member was multi-tasking towels, answering phone calls and guests created a miracle for my sister. He found a way to approve my sister's spontaneous request to extend...

"Nice hotel. It’s currently under construction so there were workers and tools everywhere. Hot tub was nice, pool was a bit chilly. Overall it was a nice time."

"The hotel was really nice and clean. We could not get the heater to work for a while but finally figured it out. The coffee bar was not restocked when we checked in and there were no cups in the lobby. When we woke up in the morning it was finally restocked. At 10am the kitchen lady started closing the doors on everyone which felt a little uncomfortable and not welcoming. The pool was pretty small but it is a small hotel. Overall I had a good stay and would stay again. I think that with how many...

"Close to downtown at an affordable rate"