Stayed for 1 night following a family wedding at the hotel. The staff could not have been any more helpful and friendly. Everything went so smoothly. Food was lovely and beds super comfy.
Room had no air conditioning, just a small single fan, it was unbearable we couldn’t sleep. The place needs some investment and updating. Wonderful grounds for our dog. Staff and bar food was excellent
Useful location, nice staff but the room was really tired, in particular the bathroom, there was a mushroom growing behind the loo!!
Noisy too, my room seemed near a kitchen or something so constant fan noise all night, not so bad with window shut
Fine for a quick business stay but could do with a proper spruce up.
Very easy to check in, our room was on the second floor, but it was very hot. They did supply two fans, but it was still hot in the room. Plenty of parking. Hotel does need a little bit of updating for example cleaning the doors would help. The standard of the room was very very clean..
Set in beautiful grounds, good hearty breakfast clean bedding and towels. Hotel is a lovely old place and would benefit from a slight redecorate. Carpets need to be cleaned at the edges if this was done then 5 star from me. I will stay again next time I am in the area. Good night's sleep on very comfy beds
Pros - Clean rooms. Shout to cleaning staff.
Pleasant staff.
Breakfast had a good variety.
Gluten free options.
Set in nice grounds.
Cons - Our room was scruffy and dark.
The hotel needs alot of love.
Noise, doors banging ect.
The gluten free bread not great.
We stayed in room 309 which was lovely. The bed was very comfy and huge! The bathroom was clean and well stocked with the little extras that make a difference (shower cap, comb, shaving kit, toothbrush, sewing kit). We had a meal in the restaurant and Hannah looked after us well, very friendly and helpful. Overall the staff were excellent and we would stay again.
We came to Mercure Bristol North for one night . The staff were very friendly and welcoming as soon as we walked in. The room was clean and comfortable and a very reasonable cost. We only had a light breakfast as we were booked for lunch with friends on our way home but all looked fresh and filling. Location wise, it’s within a few miles from M4, so convenient.
I stayed for a day and the hotel and the surroundings are very nice. At Reception Mohammad was very helpful and managed to change my room to a single bed rather than twin. The hotel lobby area is nicely decorated and relaxing. Overall in view of the Old Manor house building there are certain things that could help improve it further like relaying New carpets in the rooms and hallway. There was good menu choice for local food at the restaurant. I would think about rebooking as well.