Beautiful setting,lovely big room,staff really friendly and helpful.breakfast was delicious with a good choice of hot and cold available,easy access to Bristol airport.
Great place but watch out when booking it says breakfast included but due to Covid no food and restaurants nearby fully booked so we had to travel a bit to get food
Nice location, hotel could have been so much better but wallpaper was peeling off behind the table in the corner of the room the shower was useless and the food in the restaurant was only small portions l, the WiFi didn’t work as it should have done it was a weak signal which kept cutting out
We just wanted a bed for the night for a flight arriving at Bristol Airport in the early hours. The room was only £25, so I wasn't expecting much. It was warm, clean and comfortable and we had a good night's sleep. Perfect! No breakfast available but we knew about this in advance. Very impressive at such a cheap price, definitely recommend.
Toilet was faulty which overflowed all night but did not disturb us as we kept the door closed
เข้าพัก 1 คืน, กุมภาพันธ์ 2020
รีวิวที่ตรวจสอบแล้ว
6/10 พอใช้
ผู้เข้าพักจริง
27 ส.ค. 2020
ชื่นชอบ: ความสะอาด
Was given a room next to the lift with no working Tv. Had to complain to move rooms. With the high winds a door or gate was banging continually in the early hours of the morning so a poor nights sleep.
From the photos, it looks like an extremely well maintained hotel, however, as you drive up, it looks a little 'worn' We went inside and was greeted by a very nice receptionist but the reception area was stark and seemed a bit scruffy. She showed us to the room and after a struggle carrying our heavy case up a very narrow staircase (just enough room to fit!!) as there was no lift. The staircases were old and tatty but inside the fairly large room was nicely fitted out with modern decor and a well fitted shower / bathroom. The mattress !! - I should think the mattress was years and years old as sleeping on it, it wallowed around like a rowing boat at sea !! - It appeared that all areas outside of the actual room were very tatty and we will not be stopping there again.
The rooms were clean but there was no housekeeping available during the three nights of our stay. We had to ask for more milk and tea which was not a problem. No breakfast was available, but dinner was. This was of good quality for the price. The rooms are slightly tired, but probably suffering from lack of use during Covid restrictions. Very few staff on site, but those that were, very helpful and pleasant. The situation of the hotel was lovely and quiet and very handy for Bath and Bristol which were the reasons for our stay.
I booked 2 delux double rooms but at the check in time, we were told 1 delux and 1 normal double room booked. Expedia booking was for 2 delux double rooms. We missed out somehow and eventully paid a small fee to upgrade one room. Bit unfair to charge us again for which we had paid already. Can we get the refund?
เข้าพัก 1 คืน, พฤษภาคม 2021
รีวิวที่ตรวจสอบแล้ว
6/10 พอใช้
Lisa
29 พ.ค. 2021
ไม่ชื่นชอบ: ความสะอาด
Adequate
When I arrived, the smell in reception was fairly unpleasant, bit like drains that are backed up. Left to struggle up 2sets of stairs with bags and as a token gesture at the top of the stairs asking if I wanted a hand... pointless really. Would have been nice for someone to just carry one I’m not into wanting people to carry all my stuff I’ll manage but if roles were reversed, I would have offered. On the face of it the rooms are ok. However, when you have a big room that you paid extra for it’s completely pointless putting a tiny tv in the furthest corner away from the bed... talking about the bed, stripped it off because I used to clean for a living and know how time saving this is for the staff and I found a blood stain on the mattress cover 😬Big no no, never never is that acceptable on a bed! And disappointingly this was what actually made me decide to write this. Every thing was ok, generally the shower was nice the view was good... but that’s it.
Lovely Hotel set in impressive grounds. Great for the night we stayed.
เข้าพัก 1 คืน, พฤษภาคม 2021
รีวิวที่ตรวจสอบแล้ว
2/10 แย่มาก
Luke
22 พ.ค. 2021
ไม่ชื่นชอบ: พนักงานและบริการ
Misleading Check-In Information - Avoid
Wasn't able to stay due to misleading information around check-in times meaning that upon arrival no-one was there to check me in. Check in closes at 10pm and not 12 as instructed on the website. Had to drive 3h in appalling weather as a result. Very annoyed.
Not far from the airport, room is fine, with cooker etc in the room. Excellent catering service (outsourced) which is nice, bc hotel is in the middle of nowhere. BUT....
.....not recommend falling sick and being a solo traveller! No basic medication available at reception, nor the will to find another solution or being helpful otherwise. Not even calling a taxi, but kicked out of the room at eleven instead. No mercy policy..
They couldn't care less if you drop dead; as long as it's not there :((
Impressive, welcoming service in difficult conditions.(hotel has closed temporarily- covid) Delighted to be able to get food & drink(£5 a pint of stella, £3 a half!- just wrong). Unfortunately everyone had the same idea about food my first night-waited over an hour, then no tartare despite being advertised. Pleasantly surprised to be able to stream football, even if no whatsap picture (it is in the country!)
เข้าพัก 4 คืน, ธันวาคม 2020
รีวิวที่ตรวจสอบแล้ว
6/10 พอใช้
claire
10 ธ.ค. 2020
ชื่นชอบ: ความสะอาด
Have stayed before and happy with hotel but rather worried that we had not been instructed that the hotel was In Tier 3 when booking - the hotel didnt accept responsibility for not informing us and said was down to booking agent - felt that someone should have told us prior to the booking