Search Hotels Near Brisbane Lagoon, San Francisco

"I’ve stayed here quite a few times. The staff is super friendly, and Kimberly was extremely nice and very helpful. I’ll be their guest again in a week, and this will always be my hotel of choice in the SFO area."

"Great week spent here. Only issue was parking is x PER DAY!!"

"Dirty, smelled awful, very messy. It seeems like everything is upon request. Worst stay of my life. And I've stayed at motels before. And overcharged for parking."

" It was ok"

"I got to the hotel and around 10:00 AM. The staff made me wait for my room until 2:45 PM. Yes, 3:00 PM is their official check-in time, but leaving a 77 year old man waiting for almost five hours was bizarre. There was certainly a room ready for me before 2:45 PM...The shuttle bus service to the airport was also somewhat chaotic."

"Would Not Allow To Check In Until 4pm"

"clean room bed was comfortable"

"Check in staff was polite. On the day of check out, staff came and knocked on the door four times aski"

"Hello, I am reaching due to our experience when we arrived to our room. We checked in around 9 and got to our room @9:12pm as we were putting our stuff down, we realized that there was already an open bar of soap in the shower…mind you it had a piece of hair on it…which looked like a pube hair…We have a picture to prove it… We had told the front desk that we seen that and she just apologized and told us she will send someone to clean it…. They had came when we went to go get food but they still left the dirty soap…. It’s unfortunate to have an experience like this when my son in law recommended this place… I just wish to be accommodated because honestly that was disgusting to find… imagine a bar of soap being open and A PEICE OF HAIR ON IT…..On top of that when I checked my bank account , I saw that you guys charged me $6.60 for something when I had called and you guys tried to say that we took the water bottles but we in fact did not. $3 is way to expensive for water and I would never pay that, that’s why I brought my own water. Again I just wish to be accommodated because I am truly disappointed especially coming from a Hilton hotel. I expected more from this hotel who promotes being one of the best in the business. I will never be coming here again. Thank you for your time and whoever this may concern."