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"Their mattress is too soft for my lower back and it hurts so bad"

"Stayed here over the bank holiday as a family of 4. The hotel itself is nice and the outside space is green and relaxing. However, we were given a very hot top-floor room during 28°C weather, with no air conditioning and windows that barely opened. The fan provided did not help and none of us could sleep. This room really should not have been given to a family in such hot weather in the first place. At 2am we had to ask for another room, which meant moving tired children in the middle of the...

"We had a lovely stay in the Beacon View accommodation. It has a back deck with a superb view so we were disappointed it rained for the whole time lol. Perfect spot for exploring the South Downs National Park, or hopping to Lewes, or like us a day trip to Drusillas Zoo...."

"We had an absolutely wonderful stay at Chestnut Tree. Lisa, the host was the main reason, she is a great communicator which is important when booking. She was so very helpful with local information and incredibly kind. Our room was beautiful and the amenities in the bathroom delightful. The area is beautiful but with only one night, we didn’t get the change to do much exploring. Next time. Thank you Lisa for a wonderful stay."

"Have to check in next door at the pub. Parking permits for the street are available for 24hrs at £10. No hair dryer in the room. Did have fans in the room but they just made noise rather than blow air. TV remote didn't work so we were stuck on one channel with an info box on the screen. The shower has two temperatures, hot and scalding. On arriving back to the hotel at around 11.30 we realised there was some kind of kitchen on the ground floor. The place stank of cheesy potatoes, it was pretty...

"Quirky boutique hotel in great location. Front rooms have fab sea views. 10 mins walk to centre and 1 min walk to sea front."

"Very central location, handy for all amenities"