Search Hotels Near Brightleaf Square, Raleigh

"We arrived at 6:45 pm and they said there was no room available as they were still cleaning. My wife has health issues and I said I need a room. I said I would take a lesser room just to have one. When we got to the room it hadn’t been cleaned yet and smelled of weed. They gave us another room and it was 75 degrees in there and the A/C didn’t work. We had to wait in our vehicle for almost an hour until there was a room clean and suitable. Staff apologized and said they only had 1 person there to clean for the day and they were behind. Others were still waiting after us. It was 2 hrs after arrival before we could settle in. There was no complementary breakfast and only coffee available was what you could make in your room in the mini coffee maker. "

"Clean. Overall a good stay. "

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"The room was a fun retro style with an amazing bathroom. Best towels I've had at a hotel, thankful for a much better towel than the typical sandpaper, lol. The staff was great and helpful, especially appreciated the front desk and the bell desk."

"Clean room, friendly staff and a very good breakfast!!"

"For who want to visit Duke campus, this is a good choice to stay."

"Great location, quiet hotel, very clean and modern/upgraded. The rooms were really spacious and thoughtfully laid out."

"Terrible service! We chose this hotel bc it was conveniently located across the street from the hospital. The reason we needed to stay was because our father was called in for transplant. My sister and I spent the night at the hospital with our dad bc it was required for us to be there. Our mother and my nephews stayed at said hotel. Giving that we booked online we were charged for parking that was not listed at time of booking. Fortunately the day time receptionist did credit that back. Upon check out we were charged for 6 people all charged as adults, which there was only 4 (1 adult and 3 children) who stayed at the hotel (room with 2 double beds) but the night receptionist said she saw 6 adults. To access the room you have to walk in to the lobby and the receptionist obviously can’t count. We were charged extra bc a room with 2 double beds can only accommodate 2 people? Which also was not listed at time of booking. This appears to be a very old hotel but has been updated inside but if they want to keep business they should act accordingly bc we could have very well got better treatment next door to them! The staff need to be evaluated for finger counting. Apparently that skill isn’t required for the job. It’s apparent that they like to take advantage of people that are obviously staying there to be across from the hospital. Parking is $20!!! It is less than that for valet @ the hospital. Do better!"

"This is a wonderful property and we enjoyed our stay. The only reason we gave it a 3/5 overall, is because they surge priced or the Duke Reunion window and it was quite expensive for what we received (ie. 2 nights for a double occupancy was $500/night and this is not a $500/night style hotel)."