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"This place was clean & had some standards However the place is falling apart in away such as broken tiles, malfunctioning water fountains, & paint chipping"

"Great staff. They were extremely friendly and helpful. Probably one of the better hotel breakfast I've had. Wish we could have used the pool but we were only there for a short evening stay. Only issue was that the beds were very hard. I know this is personal preference, but it made it difficult to sleep. On the opposite side, could use some firmer pillows."

"The hotel staff was fantastic. The amenities we ok because the indoor pool wasn't work and there was renovation going on during my stay. With thay being said the hotel was very clean."

"Breakfast was served late. Seems understaffed because the front desk person was the only one on and was taking care of both front desk and breakfast. "

"Clean room, friendly staff, nice breakfast."

"Coffee is great staff is great, stayed here three separate times and it’s always a good experience."

"Regina, at the front desk, was helpful, cheerful, and accommodating! A GREAT first interaction!"

"Great stay!"

"Enjoyed our stay. Room was great. Super clean and updated! The best location. Perfect for walking to the beach and park. Close to a bunch of awesome shops and restaurants. Would definitely stay again next time we are in St Joes"

"Our room reeked of smoke and had the window open and a machine with a water bucket trying to pull the smoke smell out. Gloria was so friendly and tried to help us. But, the room she moved us to did not have a pullout couch like she said. I went back again and explained it did not have the couch so we did not have enough beds. She then told me we could have the connecting room. When I opened it, it had no sheets on the bed and reeked of marijuana. We decided to just stay in the room that didn’t...

"We were staying with our pet and the room that gave us was smelling awful. It was smelling like mold and the bathroom was smelling urine. Then they changed our room and told us that the dogs would cause the smell in the room. The new room was not smelly but it was not clean. The whole room was dusty, there were drinks from previous guests in the fridge. The floors were stained in the bathroom etc.. I do not understand why they think people who travel with their pet do not deserve sanitary...

"Property is well maintained and beautiful to look at with all the wood. Nice choices for restaurants. Room was very clean. Room service breakfast was convenient and good. When we go back we plan to explore the heated pool area. Casino was clean and non-smoking. Plus even though non- smoking facility they do have good designated smoking areas."

"Very nice property. Room was clean and spacious."

"Bugs underneath seat cushions, stains on bedding, smells, not ideal."

"This was a very nice hotel in a nice location to see the falls"

"Breakfast was nice. Pancake machine was awesome. Staffvery friendly. Room was clean."

"Our stay was good overall. The rooms were a little musty smelling, couldn’t figure out why. Everything was clean though, no other complaints."

"The only problem we had was the pool was closed and said would be for a few months so an amenity advertised that wasnt usable, other than that it was clean and staff was friendly"