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"The receptionist name "Aylin" very very kind and helpful. She is a first impression for the first day of my UK trips. The room is very clean , good bathtub , big ben view in my room so good (Room type : Suite with bigben view). If you need anyhelp or anything i phone called and all of the staff help a lot. I recommend you to stay here. Hope to meet them again!"

"The facade of this hotel looks terrible. The inside is quite comfortable. With all the necessary items (A/C, outlets, USB, towels, amenities, etc.) one needs while traveling. Very pleasant stay in this hotel!"

"Staff was great and room was spacious by London standards What makes it great though is the location. Convenient and walkable to so many sites!"

"Stayed here for 4 days while touring London. The hotel is so close to Parliament, Westminster Abbey, and Big Ben, and also walking distance to two stations of the Underground. The staff is very kind and accommodating, and the included breakfast has so many options and is excellent. There is a cafe/bar off the lobby too. Definitely recommend!"

"The Rubens is a very nice upscale hotel with a great location in the heart of Westminster and literally across the street from Buckingham Palace. The staff were very friendly and very helpful. The rooms are clean and comfortable although very small. The food, unfortunately, is very mediocre although priced as if it was excellent. The continental breakfast buffet is the worst I've seen in a hotel of this category. The croissants were fresh and good but there were hardly any choices and...

"Staff was so helpful. Breakfast buffet was incredible. Beds comfortable. Had two bathrooms in the family room. Five of us stayed in the room comfortably. Location perfect for visiting sites in Westminster by foot and others by train."

"Everything was great! I would stay here again. Close to everything. Safe area."

"We had a room, 1329, with a view of Parliament, Big Ben and the London Eye! Located immediately across Westminster Bridge in the south bank of the Thames, convenient to the Waterloo or Westminster Tube Stations, anywhere you wanted to go was minutes away! Room service 24/7 was wonderful and the menu had many choices. But we hit 4 different Pubs,a MUST, when we were there for the week! The staff was so helpful and polite. The people of London are so good at politeness! Each night, the Eye lights...

"👍"

"The breakfast was amazing!"

"Elegant property, wondering staff, relaxing spa amenities and very comfortable room."

"It was in the middle of everything which was awesome. Only downside is the room was very small. Shower was great bed was comfortable. Just no space to move around with two."

"Staff we’re fantastic and the hotel was great"

"Clean room, good service, beautiful hotel and a nice location!"