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"The receptionist name "Aylin" very very kind and helpful. She is a first impression for the first day of my UK trips. The room is very clean , good bathtub , big ben view in my room so good (Room type : Suite with bigben view). If you need anyhelp or anything i phone called and all of the staff help a lot. I recommend you to stay here. Hope to meet them again!"

"Perfect location and walk to the London eye. Big Ben and Houses of Parliament. Staff were really nice and friendly. I’ve given 4 stars rather than 5, as I found the buffet breakfast limited with options, Coffee was not nice and during the night in our room we would hear random knocking noises every hour or so coming from the inside of our room. Overall highly recommended."

"Very good hotel, about 6 min walk to underground station and very safe, highbrow area of central London. The rooms are not big, typical of central London hotels. A few disgusting damage in my room, which I reported and hopefully they fix. Breakfast is like a 10/10. I spend about a third of my year in hotels and I think this hotel got a really good breakfast. "

"This hotel was one of the nicest I've ever stayed at. The decor was gorgeous and newly done, the garden was lush and quiet for morning coffee, the staff friendly and helpful, and everything was spotless. Highly recommended. "

"Breakfast was not included. Place was clean. Ideally located. Rooms were tiny. Overall great"

"I wasn't impressed with their bathroom facilities but their staff was excellent and the hotel has two perfect places to have dinner. Parking here is very expensive. The location is very convenient. "

"I like the room, was small but comfortable. I just didn’t like the fact my room was next to the rooms access door, was to noise. "

"The breakfast choices was vast. There was a lot of choice. Unfortunately the croissants were doughy and not light and flakey as expected. Room was large and spacious. Linen clean and bed comfortable. "

"Bad etwas angewohnt, sonst alles super"

"Great location, I just wish they had a mini fridge."

"Desayuno fresco, el Aire acondicionado no funcionaba pasamos calor"

"ทำเลที่ตั้งดี ใกล้แหล่งท่องเที่ยว ใกล้ Tube สะอาด"

"need more staffs during peak season at breakfast time"

"Chambre impeccable, personnel courtois, très bien situé par rapport au bus, métro, pubs, épicerie, cafés, restaurants. Seul petit bémol; le manque de rangement dans la chambre. Tous nos effets personnels étaient par terre. "

"Very disappointing. Check in was quick and room was ready upon arrival however the staff seemed very annoyed with being there. The room is… TINY. Not comfortable for more than 1 person. No where to store luggage, no where to unpack, no where to honestly just walk around without hitting the bed or a wall. The bathroom is even smaller. The way the wall is shaped you are hitting the wall with your knee anytime you need to use the restroom. Two things are what really solidifies my rating. 1.)...

"A nice place to stay "