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"Very Helpful and Polite reception staff. Spotless rooms and Great location. We will stay here again"

"Outstanding hotel, very comfortable with can do staff. Nice views from room."

"Great location. Close to Matvel"

"The hotel was fully booked and some cleaning staff were on sick leave. We had to call them to clean up the room at 5 pm.! However, Ms.Pinky ( hotel manager) was very responsive and helpful. "

"Everything was very clean, and the staff was so helpful and friendly. The location was great with easy access to transportation! I’d say the only thing to be aware of is that the rooms are very compact, the bathroom door glass, and you should che k the hours of the dining room"

"Very helpful staffs and comfy beds. "

"What wonderful old world charm. Great to see this history so well preseversed. It is in an excellent location. Very Quiet and peacefull inside the accomodation. The staff are very friendly and helpful. Also the upgrade was quite mind blowing. Thankyou. .Thankyou. Easy walk to shops and awesome restaurants. Also we had a great breakfast after a wonderful sleep in."

"This hotel is one of the best that we have stayed in the Hyatt group of hotels. The staff were very courteous and didn't rush us through. We felt privileged to stay at this hotel and we liked the amenities and the service provided. The rooms were well lit and the cutlery and the bathrooms were well appointed. Good Service, Good location and good people made our stay great."

"A hidden gem tucked away in an unexpected corner of South Melbourne. From the moment you enter the lobby, you’re transported into an elegant, thoughtfully designed retreat from the bustle of the city. Our room was spacious and beautifully considered, with luxurious amenities that made the stay feel special. We particularly looked forward to the pool, sauna and steam room, but sadly these spaces didn’t reflect the care evident elsewhere. The sauna floor was covered in hair, the steam room had...

"Location is great, east to go to convenient store, popular places and restaurants."

"More cleaning is needed for the carpets"

"Nice enough room, firm bed, sadly no kettle to make a cup of tea."

"Everything was good except that heater was not working properly for 3 nights. We stayed here for 5 nights. Without that it would have been perfect. "