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"Would not stay here again, bed was cheap and uncomfortable, carpet was dirty,TV wouldn't work and breakfast bar was a joke."

"The man at the desk was super helpful. I was very tired and I booked my expedia room for the next week instead of that night. He went on the phone app and his hotel computer and straightened everything out. We were relieved. The room itself was very nice and spacious. We were traveling with our dog and there was ample space for everyone. The breakfast was also nice. We were tired so we didn't use the fitness center. I did notice that they had a guest laundry which could be very helpful."

"For the price paid, the facilities were expected to be a little better"

"We have always stayed at the BW Santee on our road trips to Florida. It is getting very worn out and not maintained too well. The toilet in the room was clogged and handle broken when we checked in which it took about an hour to fix. We booked through Expedia for this stay because it was a good bit cheaper than the BW website. It turned out that the hotel billed us in full for the stay along with the Expedia charge. I called the hotel when I noticed it a few days later and it took me a...

"Stayed at property 4 or 5 times over last year or so while traveling to visit family. Always a positive experience ."

"Great place! Evening check in staff was awesome! Room was clean and morning coffee was a plus!"

"There were roaches that came crawling out of the fridge when we entered the towels and rags were stained and looked used my mom and i BOTH ended up falling in the tub dur to no sopport"

"Highly recommend! Friendly staff, very clean rooms, and loved the Zero (no harsh chemicals) product line in the bathroom. Well-lit free parking, delicious breakfast with good variety of eateries close to the hotel for lunch or dinner. We would definitely stay here again."

"Found a torch lighter probably for smoking a pipe under the couch. Well my 2 year son found it. Not sure what else was under the couch. I didn’t look"