โรงแรมใกล้โบวล์เพล็กซ์ คาสเทิลฟอร์ด, คาสเซิลฟอร์ด

"The rooms are advertised as luxury but in my single room there wasn’t a wardrobe or any coat hangers just a cluster of about three hooks hinged together. The food in the Henry VIII restaurant left a lot to be desired only ate the evening meal there on one occasion out of a 4 night stay, the fish and chips were very fatty and the chips were nearly black. Regards to the breakfast over the 4 mornings the fried eggs were always cremated as was the bacon, on one morning I had a poached egg which...

"I was not impressed with the customer service I received from the receptionist on duty upon my arrival. She did not greet me upon arrival and did not inform me in advance that the parking machine would not issue a receipt."

"Good room and staff was very friendly "

"Poorly kept room with spring pushing through the mattress, bathroom window was stuck open and the room was generally in a poor state."

"Very nice staff, very clean room, nice clean bathroom nice shower over the bath plenty of hot water good water pressure, 2 small bottles of shampoo and body wash and a small bar of soap towels provided. Nice room with desk and chairs the bed was comfortable. Not enough power points to charge your phone/laptop/watch no USB points especially difficult if two people have items to charge at the same time maybe bring an extension lead/plug. Car parking is charged and expensive especially if staying...

"I LOVED Carol. She was welcoming and kind, made an amazing breakfast for me, answered all my questions. A great hostess. My room (12) was super clean and the bed was comfortable. Lots of pillows and extra blankets. Nice big TV. The water pressure was really low but I think that’s typical in older buildings. The garden was peaceful and I enjoyed sitting there in the evening with a glass of wine. Great stay. Traveled from Canada."

"Impressive building with lovely grounds; however unfortunately our room did not live up to the same standard with wine bottles & beer cans left at the door on entry, along with the odour from the previous guests takeaway. Thankfully the staff were able to accommodate a different room for our stay, but it is worth noting the rooms both shared a rather tired appearance and we left a little deflated bearing in mind the room rate."

"Disappointing one night stop over. Its more of a business traveller, conference & private events venue than a country house hotel. Suite 15 is directly opposite the kitchen extractor fan which is on from before 5.00am until the kitchen closes at night & can easily be heard in the room. The room only had one bedside table & lamp, the glazed entrance is fitted with opaque glass & is the only window so there is no view. If you could see out you would be looking at the car park. The tv is old & has...