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"We travel a lot but we have never seen such a nice staff anywhere. Shayan is a sweetheart and extremely nice and helpful. My son was sick and one of staff went out of her way to make kitchen make a soup for him. You don’t see these kind of stuff often. Thank you to all the staff.!"

"Great place to stay, very kind staff"

"Das Grauholz ist überhaupt nicht grau, sondern ein Ort voller Leben und Freundlichkeit"

"Due to my late arrival and early departure, I did not interact directly with staff, only through messaging. However, they were VERY attentive and super helpful. The room and facility were clean and organized. It’s not the newest place in the world, but is very well kept and quite charming. I had absolutely not complaints. With the recent heat wave, the fan that was in the room was a welcome treat! Thanks for a very pleasant stay!!"

"Lovely hotel. Definitely enjoy dinner on the terrace at their restaurant and tour the castle museum."

"We cannot recommend this place more! An amazing stay! The staff was incredibly kind and the amenities were amazing as well! Prior to arriving they offered a free bus pass to get around town and that was one of the best features yet! It helped us getting around with ease, especially to and from the train station. The restaurant that is attached to the hotel is also amazing! Could be some of the best risotto I’ve ever had! If you’re looking for a perfectly clean, kind, and helpful place to...

"If you are traveling in the summer heat, the rooms do not cool down. The lobby is kept nice and cool, but the rooms are uncomfortably warm."

"We travel a lot.... but we fell in love with FLÜHLI 😀 best kept secret in Switzerland!!! The staff at the hotel are the BEST! So extremely helpful and giving of their time and knowledge. Mark and Marc (yes, same name), provided multiple gems of knowledge and insight to the places only the locals go. AMAZING!!!! For our next trip to Switzerland, we plan on using Flühli as our hub/Basecamp and do a series of day trips from there. I don't leave recommends often, but I would kindly advise you...

"The hotel is located in a great place. Thun is a gem The staff was extremely helpful. We will be back."

"Highly recommend this hotel. The most unbelievably incredible view of the alps and Lake Thun (make sure you book a balcony room). Wonderful breakfast included (not just continental). Sauna, steam room wellness spa on premises. Friendly people, and cute mountain town; just about 15 minutes from Interlaken. Loved this hotel, we returned and booked another night after some traveling around the area."

"The hotel was clean and the staff were polite. The only downside was that everything cost money. For example, you have to pay for slippers that are provided free of charge everywhere. It was a bit far from the city center and after 7 pm, the area was completely silent and nowhere was open. I do not recommend this hotel for smokers."

"デザイン ダブルルームに2泊、シャワー室が半分ぐらいを締め、ツインベッドが置かれると、狭さを感じた。ベッドメーキングはあったがバスタオルの変えが無かった。 良かったのはパークホテルの名の通り、トーン湖の目の前のガーデンが広く、庭も行き届いており、安らぐ空間であった。朝食は品数や種類は他の宿泊ホテルと変わらずだが、野菜類が少なかった。湖を眺めながらサウナーに入れたのは良かった。"

"Great 👍"

"Great location, traffic was a little loud in the evenings "