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"The room was dirty & unkept . The bed sheets in room 5 ( April 9, 2026 ) were NOT replaced prior to our arrival. When my wife & I were about to get in bed for the night we saw that the sheets contained someones grittiness . Who in the hell wants to crawl into that ? My wife was disgusted . It's MY WIFE ! We left around 3:00 am on 04/10/26 . Tried to get a refund but they declined . Chaffee Lodge is a JOKE & so is the long bearded fast talking lobby attendant ( "manager" LoL ) Also when my...

"* staff was nice * Walls paper thin * Room was sort of clean. The shower had mystery spots and there was hair in the sink and on the bed."

"Nice clean room, friendly staff and free parking. Bed and room were comfortable and nice. I would definitely stay again"

"Very clean rooms."

"The hotel was great. Breakfast was good but we had to hit local spots, so we ate light :). All the front desk staff was friendly and welcoming!"

"Good place to stay for the price."

"Clean and comfortable. Very nice breakfast."

"The staff was very nice and the property was a far more interesting stay than a typical hotel which was a benefit. The shower could have been a little cleaner but, the stay was good!"

"•Our spacious accommodations included a good-sized TV/cabinet, useful table, nice chairs, and two large beds. The large window offered three levels of light and privacy. The bed was clean, soft and gave us a great night’s sleep! •The bathroom was roomy, providing plenty of linens and toiletries…and lots of options to set out and/or hang up our things. Everything was very clean!! •(We did not use the breakfast area, but at quick glance it looked clean and inviting.) •The parking lot was large,...

"Ashley the manager is incredible! Always putting the guest first "

"Private, cozy place that’s comfortable, clean, and has everything you need. Nice small town area but easy access to Hamburg, Orchard Park, and Buffalo. "

"Cleaning staff is quite noisy. Breakfast should be served at a more reasonable time, perhaps between 7 and 10 a.m., instead of the current 6 to 9 a.m. The folding bed is outdated and uncomfortable, and the springs are felt. Instead of providing numerous shampoo and conditioner bottles, consider offering lotion bottles as well. Additionally, the air conditioner does not blow cold air."

"This place is better than a back alley, but not by much. Weekend before Memorial day boiler still on and the room was 85 degrees had to open the door windows turn on the air it did not cool down until the next night. Cockroaches, they do not change the sheets inbetween guest, only thing the guy cleaning the room came out with are the towels, but i guess pretending to wash them works. Do not even ask about the bathroom, you are banging your knees to sit down and i think the shower was last used...

"Room was ok. Shower was huge and water pressure was great. Good breakfast. Pool was out of service so that was a big bummer."

"Convenient location for traveling. Nice breakfast."

"The furniture in the room was worn out. The door to the bathroom was broken. The threshold into the bathroom had bare metal rails that could cut bare feet, the toilet was wobbly, the floors were dirty and the shower controls were hanging off the wall…I did not use the shower because of the poor shape the bathroom was in. All of the items were communicated to the front desk staff. The only redeeming aspect to the room was clean linens. I will never stay there again."

"I liked clean room & daily fresh towels. Parking is good although sometimes guests park in front of my room & i have to then haul my suitcases to only spot I could get against the fence. Not usual occurance but frequent enough to be annoying. Refrigerator is good but it nearly freezes everything on the lowest setting. I would definitely recommend this hotel to others."

"Clean, spacious, friendly staff and convenient"

"Clean and goog"

"Worked for what we needed, but just pay $50 more to stay somewhere nicer"