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"We had a comfortable stay at Upper House and slept well. Breakfast was enjoyable, and we also had dinner during our visit, the food was lovely and a real highlight. However, the room cleanliness was fairly basic and could be improved. The staff were polite but didn’t come across as particularly warm or welcoming. The property itself feels quite dated and would benefit from modernisation, as it seems to have remained largely unchanged for many years. It’s also worth noting that the venue hosts...

"Lovely large room, well used but clean and everything worked. Friendly helpful staff. Plenty of parking, good internet. Excellent breakfast. Overall great value"

"Breakfast was of a good standard with plenty of choices. Food could run out and delays were experienced whilst waiting for it to be resupplied. They could have been more proactive in that area. "

"Very comfortable bed and nice breakfast. Overall great experience, would definitely recommend and use again when needed "

"Beautiful hotel and service "

"Close to venue, parking and bars"

"Cheap, clean, warm, quiet, spacious, good shower, comfy bed, good communication, easy to book. Thanks."

"Very clean and modern. Long wait at check in when we checked in at 18:30. Rooms were lovely. Restaurant staff were slow but food good. Breakfast great. They had an Easter egg hunt on the the children which was great. £9 for parking seems quite high. "

"This would probably have been a totally fine stay except there was about 50 members of the same family staying there, maybe 75, and their kids were marauding round the hotel leaving trash, upturned chairs, broken glasses etc all over the place. The bar was a no go area because they'd taken over, so loud. Not enough staff to police the bad behavior or clean up and the parents were doing nothing. Pool was absolutely rammed and not a place my kids wanted to hang out - tiny and busy, despite booking...

"Overnight winter stay. Room clean. Good breakfast. Friendly staff. All well"

"Perfect one night stop just off M6 but far enough to be quiet "

"Enjoyed our stay overall. Evening food wasn’t great and restaurant seemed a bit cafeteria like considering how beautiful the hotel is. Pool was too cold."

"Amazing facilities, clean and comfortable room, great restaurant, great bars "

"Parking is good "

"Free parking, Good breakfast."