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"Everything was lovely and the front staff so very helpful. The only thing I would say about was the sound on the TV it was very muffled all the time no matter what we put it up to. We liked it so much we booked another night. I DO NOT AGREE WITH The extra PAYMENT FOR PARKING. @£8.00 Per night. Thank you. Teresa Dobinson."

"Clean room though may be small in size with the unnecessary extra bed occupying the space. The staff was helpful but was surprised to see that not all the rooms had IRONs which is standard in US. "

"This is a great resort tucked away on the hillside of Chelmsform. My wife and I stayed a couple days. Will definitely return."

"Perfect central location. Good value for money."

"Breakfast was disappointing, poor selection, too expensive."

"Lovely hotel with very helpful and personable staff. Breakfast was superb."

"Rooms was on the small side. 4' 6" bed, but very comfortable. Room didn't have any workable ventalation. All work surfaces paint gloss grey, but were sticky, In the bath room everything worked. But shower didn't drain quickly, so could flood the room. No curtain or blind at window, likewise for the single window at the rear.. Had to get kettle replaced, as it blew the fuses. On Saturday night alot of noise from the occupants of rooms above until 2.30pm. Glad we were only staying...

"No fault, clean, good rooms, good food and breakfast which open at 4am .. that is great"

"Very pleasant room in pub /hotel in centre of town with fast wifi and all amenities. Cooked breakfast also included -although quite a short time for breakfast - between 8.30 and 10 on a Saturday. But breakfast was fine."

"Staff so friendly and helpful , lovely room , food amazing, ample parking, highly recommend"

"Poor shower pressure, dim lighting, half done bathrooms and no good airflow either in the room! Can’t believe it’s a Novotel, it’s more like motel 7 or something."

"The staff were absolutely amazing, me and my partner stayed for the weekend for a wedding. I felt very welcomed, and as though we had known each other for years! For that reason alone we are definitely going back. The food is great, fresh and hot! The rooms are quaint, and well presented. Initially there were a few issues which could not be helped, the staff were so attentive and apologetic, that we felt that they couldn’t have done more. So recommend this place, just for the staff alone!!"

"lovely relaxing hotel"

"The food was lovely Nice bar area and the staff couldn't do enough for you"