The bathrrom have molds. We were provided with 2 overly used bath towels. There were no washcloths, hand cloths, and laundry bags. I tried to borrow a flat iron to prepare our clothes for dinner. Unfortunately, they wouldn't allow guests to use it but charges an ironing fee instead.
Saving grace of the hotel would be Ryan, who is part of the transport team, and the lady who was wearing a white shirt at the front desk. Both of them are true to their jobs and provided utmost hospitality to the guests.
Thank you.
4 nights and overall a very nice stay. Paid for a deluxe room and given a standard. They said it was a deluxe, but apologized at check in for the room assigned. The room was very small with no natural lighting, it was clean and comfortable just more a standard than a deluxe. The pool was an enjoyable experience with a great staff. The location is excellent with access to everything in all directions. The noise and music can be heard until late evening but Overall an enjoyable atmosphere.
The location of this hotel is at Station 2 and is just 2 minutes walk to D’Mall where all the dining and shopping are located. This hotel is also located right next to the beach which is perfect.
Only 1 issue you have to enter the hotel off the beach
Great entertainment and good food
เข้าพัก 1 คืน, มกราคม 2024
รีวิวที่ตรวจสอบแล้ว
6/10 พอใช้
Jonathan
9 เม.ย. 2026
ไม่ชื่นชอบ: สภาพของที่พักและสิ่งอำนวยความสะดวก
Sunglasses went missing from room, water pressure was terrible , main staff wanted more money for kids at checkin, free bottles of water never given daily and had to constantly call for them to give us water, room wasnt cleaned , location is fantastic .
Great value, staff was friendly and entertainment during dinner was a pleasant surprise. Recommend to anyone looking for a good location with reasonable prices.
Best beach we have visited!
Hotel staff is very accommodating with two swimming pools, easy beach access out the front door, this was our second visit to Uptown, we will return soon I hope!
Hotell va kanon, läget på stranden spot on, resturang med underhållning men som ej hörs in på rummet. Bra pool på taket samt genuin och trevlig personal som hjälper till.
Perfect location had a great time at this place. They treated me like family only one complaint the people singing the music like the live entertainment but not till 1 o’clock in the morning sometimes she just wanna rest.