We arrived to our confirmed booking to find the hotel closed down earlier than expected with no notice from booking agent or hotel themselves, both of which had our contact details. We were left at dusk in a foreign country to find alternative accommodation, with limited help from staff, who couldn't even provide us with a 3km lift to our new found accommodation when 7 people standing around us watching all the commotion and many hotel labelled minivans available. They instead made us catch a cab when we just paid for one from one end of the isand to the other, expecting a nice bed to sleep in after 22 hours of travel to get to our desination. They blamed the booking agent entirely and did not take any responsibility for failing to contact us also when they clearly had contact email and numbers for us in booking details and were waiting at the counter for our arrival.
No internet
No local room phone calls on @ lobby
Beer in frig was bad old taste nasty
Super slick floor in tile shower slipped almost bad accident
No hand towels
No facial tissue
Lip stick on sheets maybe not clean sheets
First impression. Friendly staff. Willing to help.
The excellent front view of beaches of Boracay is amaxinf and 2nd floor room view if tbe ocean is pleasing.
The crumbling firescape stairs blocked off were an eyesore. The hotel is not completed and partially finished areas are visible.
Bedding needs to be replaced. Actually a full overhall would make the place a very enjoyable place ti stay. Not far from puka beach.
Awful place. Pictures showing on Internet are not true. Moldy bathrooms, rusted out fire escape stairs, no spa,oily film on pools, filthy lounge chairs, no shuttles to beach have to take tricycle. Breakfast buffet tables have ants all over. Would never go there again.
This hotel looks much better in picture than in person. It is a outed and far from "the action" so be prepared to spend money getting around. At nights there is poor light. The main pleasantry is the staff.
Saying that the room cost 3500 peso which I paid 2900 so I upgraded to the bigger room but then they chrages me more than I expected it suppost to be only 600 peso or 1200 peso for the upgraded two nights shuttle leave with out waiting if there is someone I got there on time on the waiting area