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"Super nice staff. The hotel is old and in need of renovation to keep up with what you’d expect from a Holiday Inn Express (or their competition.) But that’s ok for a night or two. Really no complaints. It gets the job done and doesn’t smell bad. The rooms are just beat up, it’s old and dark as compared to other $150/night places."

"Breakfast was great. The coffee available 24/7 was even better! "

"The staff and room were amazing and very accommodating. Recommend this property 10/10"

"I really enjoyed the staff upon check-in and the room was nice. Although it’s completely out of the Hotel’s control, a few people were in the parking lot being really loud about 3 am."

"There is no Quality in this Quality Inn. The pool has been "temporarily" closed since Sept. of 2025. Rug was very dirty. Breakfast was better at other places. Parking was nice it was right at the door. Too much late night traffic. Ice machine was broken had to walk to the next building to get ice Peeling paint in the bathroom. NO handicapped rooms available. Bedroom wall was scratched up, looks as if a dog did it."

"All was good"

"Blinking lightning bright flash of light from fire alarm all night."

"The receptionist was very kind, welcoming, and helpful during check in. Her excellent service made a great first impression and contributed to a pleasant stay."

"breakfast was good the room was not. two pillows smelled so bad smelling like someone vomited on it."

"The property has to be repaved. There is broken pavement EVERYWHERE. The rooms need more lighting You cannot have no food available on property other than 3 sandwiches in the pub. You should be truthful about when the restaurant will reopen and should let people know when they book. Rooms were cleaned extremely well daily by the maids Mens bathroom at the pool was a complete mess with towels everywhere and uncollected garbage overflowing the can."

"Everything was clean and the staff were great. We did have an issue with the lock sticking on our door so we couldn't close the door. But otherwise everything was great. It's in a quieter location a little outside of Boone."

"No breakfast"

"Everything was great. Only problem lock on balcony door did not work it was repaired within couple days."

"Well maintained and staff was really helpful"

"Clean room. We stayed in a "cabin", which has 4 apartments in it. Older property. Could use updating. Very clean. Bed was uncomfortable. Grounds were lovely."

"AC could have been better."

"The location of the hotel is the best thing the hotel has going for it. However, the facility is worn out and has not been maintained. Carpet is worn out and dirty. Rooms are dark, furnishings are worn and dated, no attention to details (back on TV remote missing). WiFi inconsistent and addressing the issue not possible until the next day. Landscaping overgrown making walking to facilities a challenge. Sealed double pane windows have lost seals and are frosted over. I hope the owners will...