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"They stuck us in the worst room they had because we used a third party to book the stay. The room was small and had no sofa or chairs. It was a handicap room that had no tub. When you took a shower the water ran all over the entire restroom floor. They also ran out of coffee and oatmeal but those were minor things in comparison."

"Clean and beautiful hotel"

"I mean not bad for a pet hotel but not the best. The property seems not maintained and is lipstick on a pig. The best was comfortable and clean but the shower was terrible."

"Clean and comfortable"

"Great hotel. Great location."

"The staff was friendly and easy to work with. My room was perfect! I can’t wait to stay here again"

"The beds and pillows were terrible, reminiscent of Motel 6 or college dorm beds—hard and flat. The pillows were even worse, likely filled with old stuffed animal stuffing, creating uncomfortable lumps. We had to request six extra blankets due to the minimal bedding provided. The TV was unusable, split between the bed and couch due to its placement facing a divider. The bathrooms were the most amusing. The shower and toilet areas were separate, so no quick pee before showering. The shower...

"Awful service never experienced such disgust with Marriott specifically front desk employee Manu (((( rude, unprofessional, no class, no ethics or basic knowledge of how to represent Mariott. Every single small question , or need was answered with nasty attitude, rudeness and unprofessional attitude. 4 of the families staying with us were treated same way and I complained to her manager but not sure if she was taken care of. She ruined our stay as somehow she was almost every day working there."

"I loved the location of this hotel. It is at a short walking distance from Lavell Edward Stadium. The best place to stay if you are attending a BYU game. There are a lot of shopping places and restaurants very close. It has a small pool, but it is ok for swimming or just cooling off and relaxing. The gym though, it is not very nice. It has just two thread mills and one wasn't working. It has one elliptical machine and a few dumbbells. That is it. It is also very small, not more than 3 people can...

"The room was not very well maintained cleanliness was at a minimum. Breakfast they were out of most every thing very poor quality. After returning from work after first day I asked the front desk if they had gotten in the supplies needed for the breakfast and coffee they said no. I then left the hotel and checked in at a different property to stay there did not use the room for the second night"

"The hotel needs deep cleaning."