Search Hotels Near Bonne Terre Tropical Gardens, Gros Islet

"Only one sentence! Choose different resort"

"Overall it was not a pleasant experience from the minute we checked in. I was abandoned during the check in for thirty minutes. When the clerk came back the apology was not acceptable and offered nothing to smooth it over. I hoped that would be it and could move on but turned out that was only the beginning. The 80% of the staff was miserable and could care less about the guest experience, not even a smile. There were about 6 or 7 employees that were excellent but that’s it. Food was what you would expect for an all inclusive, mediocre buffets, and restaurant reservations were a battle. Only way we were able to get reservations at 6pm, I have 2 toddlers, is an Expedia rep helped us with the reservations. My child had an accident in the bed and called housekeeping to change the sheets at 4pm. After 4 phone calls over a 6hr period, they were finally changed at 10pm, 3 hrs after bedtime. I even went to the front desk and spoke to the manager and he was very dismissive and didn’t seem to care. For the money we paid, I expected quite a bit more and would say that the reviews I read don’t seem to line up with my stay. I would never recommend this as a vacation spot."

"We stay twice a year for three-day stays in Gros Islat when we launch or haul our boat into the boat yard at Rodney Bay Marina. We have always stayed at the Bay Gardens properties... No more. The rooms at Harmony Suites are CHARMING! Affordable. Quiet. The food is excellent at the two restaurants on the property. The staff treats you with friendly respect...you get the feeling you belong there...not that you are a tourist."

"Breakfast was good but more variety would've made it better"

"I was placed in a room with a horrible sewer smell, the ceiling fan lights not turning on and balcony door couldn’t lock on the ground floor, large holes in the blanket very expensive resort but not worth it. I will not be staying at this resort never again. "

"Hotel is in a perfect area. The resort is beautiful. They have a lot of restaurants. Nice sea overview. I had a swimup pool room, it was really nice. I only went in once. Was nice for the experience. Hotel staff were very helpfull. Because I requested a late checkout but it was not possible anymore because of an arrival they had for that room they offered me a place to store my bags and the possibility to stay at the resort and/ shower because our flight was 7pm. Only thing was that i checked in at 4pm but checkin time was 3pm and the room wasn’t ready yet. Normally i wouldn’t mind but we had a sunset cruise and we where running out of time. Thankfully we still made it in time. "

"Great staff! I cannot say enough about all of them. They truly made our stay amazing. "

"Staff were amazing and attentive and made sure we were all accommodated. Would definitely go back! Be prepared to spend on taxis if you do not have a car!"

"Breakfast was wonderful "