"What a lovely hotel. It was clean and well appointed. The only downfall, stairs to all floors, no elevators and no staff to help with luggage. The amenities were perfect as was the outdoor patio lounge area."
Hotel Ballast Wilmington, Tapestry Collection by Hilton
6/10 Okay
"Everything was great in the beginning all the staff were very friendly and helpful until our last night. WE had been there to attend our goddaughter's wedding. After the event we went back to our room, changed into our PJ's and decided to go sit outside by the waterfront. Well, we left our key in the room, Shame on us! We went to the front desk & the gentleman there, Carl, was so rude it ruined our whole night. We told him what happened as we stood there in our PJ's & he said he needed ID. We said everything is in our room. I pulled up my email with my hotel reservation, pulled up my bank app showing my $100 deposit they took upon check in, my husband went out to the truck and got our parking pass and showed him that. All he said were not helpful, he said people throw their parking passes on the ground. At this point we were very upset! My husband said "have you ever walked out of your house or room and forgotten something?" He said No! Really?? Then you must be perfect! I asked him to have the cleaning woman walk upstairs with us, we can show her whatever she needs to see once we get into our room. That wasn't good enough either. Meanwhile, he kept asking us to step aside while he checked in three more couples. HE FINALLY gave us a duplicate key, as he told us, he will do it just this one time! When we got back to the room, we were both filled with so much anxiety I was waiting for someone to come knock on the door and make sure we were really who we said we were. Unreal!!"
"Breakfast was very basic cereals, bread, toast and Waffle. So if you love carbohydrates, it's the place to be. Could use some scrambled eggs, or sausages. Very clean."
"Room was damaged- bathroom door had been previously kicked in and wouldn’t stay shut - window was broken water started pouring in - THERE ARE BED BUGS! "
"The room and bathroom were clean and well stocked. The gym is nice. Parking was convenient. Staff was very good. Breakfast was disappointing and the walls are this. Had a very noisy night with not much sleep. We didn't complain. Just hoped it would stop."
Bolton Town Hall is located in Bolton. If you're looking for a convenient place to stay, you could search for properties close to public transport so it's easy to get around.
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