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Hotel El Castillo Chinauta

3.0 star property
Travelers can rejuvenate in the soothing Turkish bath and steam room or enjoy an energetic match on the tennis court at this family-friendly retreat

Choose dates to view prices

Hotel El Castillo Chinauta welcomes guests with its warm atmosphere and thoughtful amenities. Visitors can sip drinks at the poolside bar, stroll through the garden, or use the complimentary in-room WiFi. Children have their own dedicated playground space to enjoy.

Reviews

7.6 out of 10
Good

Popular amenities

  • Pool
  • Hot tub
  • Breakfast included
  • Parking included
  • Free Wi-Fi
  • Restaurant

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Standard Room

Standard Room | In-room safe, free cots/infant beds, free WiFi

Standard Room

  • 25 sq m
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Superior Room

Superior Room | In-room safe, free cots/infant beds, free WiFi

Superior Room

  • 30 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Twin Room

In-room safe, free cots/infant beds, free WiFi

Twin Room

  • 28 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed
  • Free Wi-Fi

View all photos for Family Room, 3 Bedrooms

Family Room, 3 Bedrooms | In-room safe, free cots/infant beds, free WiFi

Family Room, 3 Bedrooms

  • 104 sq m
  • 3 bedrooms
  • Sleeps 7
  • 1 Queen Bed and 4 Single Beds
  • Free Wi-Fi

View all photos for Quadruple Room

In-room safe, free cots/infant beds, free WiFi

Quadruple Room

  • 92 sq m
  • Sleeps 6
  • 1 Double Bed and 2 Single Beds OR 2 Double Beds and 2 Single Beds
  • Free Wi-Fi

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About the area

Fusagasugá is home to Hotel El Castillo Chinauta. Apulo Municipal Pool and Liberia Park reflect the area's natural beauty and area attractions include Piscilago Water Park and Piscilago Zoo. Visit our Fusagasugá travel guide
Map
Kilometro 65 Via Bogota-Melgar, Chinauta, Fusagasugá, Cundinamarca, 110110

What's nearby

  • Kartodromo
    20 min drive - 12.5 km
  • Fusagasuga Main Plaza
    22 min drive - 16.9 km

Getting around

  • Bogotá (BOG-El Dorado Intl.)
    116 min drive

Restaurants

  • El Fogón De Mis Viejos - Sabor A Leña
    8 min drive
  • Restaurante Punta Del Este
    11 min drive
  • Chill Pepper
    9 min drive
  • Raza
    9 min drive
  • El Chalan
    7 min drive

About this property

Hotel El Castillo Chinauta

Family-friendly hotel
Free breakfast, a poolside bar and a terrace are just a few of the amenities provided at Hotel El Castillo Chinauta. For some rest and relaxation, visit the Turkish bath/hammam or the steam room. In addition to a garden and a playground, guests can connect to free in-room WiFi.
Other perks at this hotel include:
  • An outdoor pool and a children's pool
  • Free self-parking
  • An outdoor tennis court, luggage storage and wedding services
  • A 24-hour front desk, 1 meeting room and concierge services
Room features
All guest rooms at Hotel El Castillo Chinauta offer perks, such as air conditioning, in addition to amenities, such as free WiFi and safes.
Other conveniences in all rooms include:
  • Bathrooms with showers and free toiletries
  • Fridges, free infant beds and daily housekeeping

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free breakfast available
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Things to do

  • Arcade/game room
  • Basketball
  • Children's pool
  • Hot tub
  • Outdoor pool
  • Outdoor tennis court
  • Playground
  • Steam room

Family friendly

  • Arcade/game room
  • Children's pool
  • In-room cot
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Wedding services

Business services

  • Meeting room

Outdoors

  • Garden
  • Terrace

Spa

  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair-accessible parking

Room amenities

Bedroom

  • Free cot

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower
  • Towels provided

Food and drink

  • Limited room service
  • Refrigerator

More

  • Air conditioning
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight

Minimum check-in age - 18

Check-out

Check-out before 1 PM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

Children may not be eligible for complimentary breakfast

Rollaway/extra beds are not available.

Free cots are available on request at the property

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be required to pay the following charge at the property: Colombia value-added tax (VAT) at 19%. A VAT exemption is available to travellers who present a valid passport and tourist visa showing that they are not a resident of Colombia and who pay using a foreign card or via a bank transfer from outside Colombia. This exemption only applies to tourist package bookings (accommodation plus other travel services).

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards

We should mention

If you are travelling with a child, your property may require you to present the following documents: parents travelling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Colombian citizens) at check-in. If a relative or legal guardian is travelling into Colombia with the child, that relative or legal guardian may be required to present a notarised consent of travel signed by both parents and a copy of both parents' ID. If only one parent is travelling into Colombia with the child, that parent may be required to present a notarised consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.

Frequently asked questions

Does Hotel El Castillo Chinauta have a pool?

Yes, this property has an outdoor pool and a children's pool.

Is Hotel El Castillo Chinauta pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hotel El Castillo Chinauta?

Self-parking is free at this property.

What time is check-in at Hotel El Castillo Chinauta?

Check-in start time: 3 PM; check-in end time: midnight.

What time is check-out at Hotel El Castillo Chinauta?

Checkout is at 1 PM.

Where is Hotel El Castillo Chinauta located?

Set in Fusagasugá, this family-friendly hotel is 7.8 mi (12.6 km) from Kartodromo and 8.2 mi (13.2 km) from Fusagasuga Main Plaza. Piscilago Zoo and San Francisco de Asis Church are also within 25 miles (40 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Hotel El Castillo Chinauta Reviews

7.6

Good

7.8

Cleanliness

7.2

Location

7.6

Staff & service

7.2

Property conditions & facilities
Rating 10 - Excellent. 13 out of 51 reviews
Rating 8 - Good. 23 out of 51 reviews
Rating 6 - Okay. 8 out of 51 reviews
Rating 4 - Poor. 4 out of 51 reviews
Rating 2 - Terrible. 3 out of 51 reviews

Reviews

Verified

10/10 Excellent

Manuel H

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excelente.

Excemente atencion.
Stayed 1 night in Mar 2020
Verified

2/10 Terrible

Guillermo

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amarga experiencia

1. Las habitaciones parecían de residencia de pueblo. 2. El hotel estaba con lonas verdes en todo su interior. 3. Los baños feisimos, la ducha con cortina plástica , 4. Nadie ayudo con maletas , nadie realizó indicaciones en habitación. . 5. Desayuno muy regular . 6. Con un letrero en el dispensador de agua q decía no llene botellas o termos . Un botellón de 20 litros cuesta 2500 pesos. 7. Las camas horribles . 8. El TV idéntico al que tenía mi abuelita La verdad muy malo para el costo de la habitación. Y encima me cobraron por encima de lo q reserve.
Stayed 1 night in Oct 2019
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
El valor por noche se incrementó a la tarifa mostrada en la reserva, pedí que me explicaran y me dijeron que era los impuestos pero los valores no me coincidieron, la comida ,el servicio estuvieron muy bien, sugiero estar revisando la limpieza de la piscina y el agua es muy fría.
Stayed 2 nights in Aug 2019
Verified

10/10 Excellent

Sandra Patricia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Tranquilidad

El servicio es muy bueno, la gente muy amable aseado y tranquilo
Stayed 2 nights in Jun 2019
Verified

10/10 Excellent

JOHN JAIRO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Buen Servicio

Buen hotel, buen servicio algo alto los precios de la alimentación, pero en general buen hotel.
Stayed 1 night in May 2019
Verified

8/10 Good

Carolina

Liked: Cleanliness, staff & service, property conditions & facilities

Plan amigos

Las instalaciones están en buen estado, la zona donde están los juegos de mesa tiene una vista muy hermosa, la comida estuvo rica y la el personal muy amable. La habitación que nos dieron tenía un olor como a humedad y al quedar frente a la vía principal se escucha mucho el ruido de los carros.
Stayed 1 night in Mar 2019
Verified

10/10 Excellent

Diana

La atención fue estupenda,el asesor la comodidad encantador
Stayed 1 night in Nov 2018
Verified

8/10 Good

carlos

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muy bien buena cocina buena atencion
Stayed 1 night in Nov 2018
Verified

8/10 Good

Luis

Liked: Cleanliness, staff & service, room comfort
Estuvo bien la atención, creo que pueden mejorar las instalaciones, pero el personal muy atento.
Stayed 1 night in Sep 2018
Verified

6/10 Okay

Antonio

Liked: Cleanliness, staff & service
The balcony of the junior suite and the size of the room
Stayed 2 nights in Aug 2018
Verified

8/10 Good

Humberto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Buen sitio para descansar en pareja

Un lugar agradable, bien ubicado, bonita arquitectura y hermosa vista. El wifi no tiene buena cobertura, en la piscina no hay control ya que termina siendo molesto y los meseros necesitan más preparación en cuanto a conocer la carta, pero en general bueno .
Stayed 1 night in Jun 2018
Verified

8/10 Good

Marco Pérez

Liked: Cleanliness, staff & service, property conditions & facilities

Amplitud

no muy agradable por el ruido.
Stayed 1 night in Sep 2017
Verified

8/10 Good

wilfredy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel

I liked. The service was good nice pool. That took lot of time for the towel. But the rest was good. I will back.
Stayed 1 night in Jan 2018
Verified

8/10 Good

EDGAR

Liked: Cleanliness, staff & service, property conditions & facilities

Buena comida, de requiere mantenimiento

Buena comida , habitaciones cómodas , deben hacer mantenimiento a los baños y parte de las habitaciones. Un poco de ruido en la noche por la cercanía a la avenida.
Stayed 3 nights in Jan 2018
Verified

4/10 Poor

Maria Isabel

Disliked: Cleanliness, property conditions & facilities, room comfort
la calificación que presento es porque las instalaciones están en muy regular estado, puede ser un hotel ya con mucho tiempo de existencia pero el mantenimiento debería ser estricto
Stayed 1 night in Nov 2017
Verified

8/10 Good

Verified traveller

Liked: Room comfort
Disliked: Staff & service
No cuenta con agua caliente en las habitaciones, el sanitario no tenia bizcocho, pero el punto muy a favor fue la comida, ya que estaba muy rica.
Stayed 1 night in Oct 2017
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities

buen servicio

buena
Stayed 1 night in Oct 2017
Verified

8/10 Good

Luis Carlos

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Un buen lugar para pasar en Familia o descansar

Excelente servicio y lugar para pasar un rato agradable, tenian problemas con los teléfonos por lo que era incómodo buscarlos o estarlos llamando al celular cada vez que se requeria algo, el servicio de limpieza en las habitaciones estuvo un poco flojo, los costos de los almuerzos o las cenas son un poco elevados vs los productos que ofrecen y a que el sector tiene otros sitios mas económicos. Pero en general el personal siempre estuvo atento y coordial para prestar un buen servicio apesar de los inconvenientes...muy recomendado y espero volver....
Stayed 2 nights in Oct 2017
Verified

4/10 Poor

ivan

Disliked: Cleanliness, property conditions & facilities, room comfort

Las habitaciones en muy mal estado

Mucho desaseo sen las habitaciones, nuy desepcionante porque en las fotos aparenta ser mejor
Stayed 1 night in Sep 2017
Verified

10/10 Excellent

Olga

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Ideal para pasar en familia.

Un lugar muy lindo, limpio y tranquilo, ideal para estar en familia.
Stayed 1 night in Sep 2017
Verified

8/10 Good

PAOLA ANDREA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Super

Super
Stayed 1 night in Sep 2017
Verified

10/10 Excellent

EUGENIO J.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Vale la pena volver

Fuimos a un matrimonio y solamente dormimos en la noche y desayunamos los empleados muy amables.
Stayed 1 night in Sep 2017
Verified

4/10 Poor

Verified traveller

Disliked: Staff & service, property conditions & facilities, room comfort

No lo recomiendo

Muy poco personal de servicio, menús de comida muy incompletos, sin agua caliente, muy descuidado el hotel
Stayed 3 nights in Aug 2017
Verified

8/10 Good

Guillermo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Buen servicio y atención
Stayed 1 night in Jul 2017
Verified

2/10 Terrible

Julian

Disliked: Cleanliness, property conditions & facilities, room comfort

do not stay

Very bad conditions, i did the booking and the didnt charge to my credit card now the people i invited had to pay there, bad smell on the rooms, and the hotel is really left over
Stayed 2 nights in Jul 2017