Holiday Inn Resort Bodrum by IHG

Beach hotel with 3 restaurants and full-service spa

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Photo gallery for Holiday Inn Resort Bodrum by IHG

Property amenity
Private beach, free beach cabanas, sun-loungers, beach umbrellas
Private beach, free beach cabanas, sun-loungers, beach umbrellas
Private beach, free beach cabanas, sun-loungers, beach umbrellas
Seasonal outdoor pool
Holiday Inn Resort Bodrum - Ultra All Inclusive provides a beachfront getaway with a private shoreline and spa offering massages. Guests can visit two coffee shops and dine at three restaurants serving Turkish cuisine with meals available from breakfast through dinner.

Reviews

7.4 out of 10
Good

Popular amenities

  • Bar
  • Pool
  • Spa
  • Gym
  • Housekeeping

Room options

Available filters for rooms
Showing 15 of 15 rooms

Premium Room, 1 King Bed with Sofa bed, Sea View

Highlights

Balcony
Individually furnished
Air conditioning
Flat-screen TV
Pillow menu
Renovated in 2023
Private bathroom
Bathrobes
  • 36 sq m
  • Sea view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Premium Room, 1 King Bed with Sofa bed, Sea View

Highlights

Balcony
Individually furnished
Air conditioning
Flat-screen TV
Pillow menu
Renovated in 2023
Private bathroom
Bathrobes
  • 36 sq m
  • Sea view
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

Standard Room, 1 King Bed

Highlights

Balcony
Individually furnished
Air conditioning
Flat-screen TV
Pillow menu
Renovated in 2023
Private bathroom
Bathrobes
  • 26 sq m
  • Sleeps 4
  • 1 King Bed

Premium Room, 1 King Bed with Sofa bed, Accessible, Sea View

Highlights

Balcony
Individually furnished
Air conditioning
Flat-screen TV
Pillow menu
Renovated in 2023
Private bathroom
Bathrobes
  • 36 sq m
  • Sea view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Premium Room, 1 King Bed with Sofa bed

Highlights

Balcony
Individually furnished
Air conditioning
Flat-screen TV
Pillow menu
Renovated in 2023
Private bathroom
Bathrobes
  • 36 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Premium Room, 1 King Bed with Sofa bed, Sea View

8.6 out of 10
Excellent
(13 reviews)

Highlights

Balcony
Individually furnished
Air conditioning
Flat-screen TV
Pillow menu
Renovated in 2023
Private bathroom
Bathrobes
  • 36 sq m
  • Sea view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Standard Room, 1 King Bed

Highlights

Balcony
Individually furnished
Air conditioning
Flat-screen TV
Pillow menu
Renovated in 2023
Private bathroom
Bathrobes
  • 26 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Sea View

8.2 out of 10
Very good
(16 reviews)

Highlights

Balcony
Individually furnished
Air conditioning
Flat-screen TV
Pillow menu
Renovated in 2023
Private bathroom
Bathrobes
  • 23 sq m
  • Sea view
  • Sleeps 2
  • 1 King Bed

Premium Room, Multiple Beds, Accessible, Sea View

10.0 out of 10
Exceptional
(1 review)

Highlights

Balcony
Individually furnished
Air conditioning
Flat-screen TV
Pillow menu
Renovated in 2023
Private bathroom
Bathrobes
  • 30 sq m
  • Sea view
  • Sleeps 3
  • 2 Single Beds and 1 Double Sofa Bed

Premium Room, Multiple Beds

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Balcony
Individually furnished
Air conditioning
Flat-screen TV
Pillow menu
Renovated in 2023
Private bathroom
Bathrobes
  • 36 sq m
  • Sleeps 3
  • 2 Single Beds and 1 Double Sofa Bed

Premium Room, Multiple Beds, Sea View

Highlights

Balcony
Individually furnished
Air conditioning
Flat-screen TV
Pillow menu
Renovated in 2023
Private bathroom
Bathrobes
  • 36 sq m
  • Sea view
  • Sleeps 3
  • 2 Single Beds and 1 Double Sofa Bed

Standard Room, 2 Single Beds

7.2 out of 10
Good
(7 reviews)

Highlights

Balcony
Individually furnished
Air conditioning
Flat-screen TV
Pillow menu
Renovated in 2023
Private bathroom
Bathrobes
  • 26 sq m
  • Sleeps 2
  • 2 Single Beds

Standard Room, 2 Single Beds, Sea View

Highlights

Balcony
Individually furnished
Air conditioning
Flat-screen TV
Pillow menu
Renovated in 2023
Private bathroom
Bathrobes
  • 26 sq m
  • Sea view
  • Sleeps 2
  • 2 Single Beds

Premium Room

Highlights

Balcony
Individually furnished
Air conditioning
Flat-screen TV
Pillow menu
Renovated in 2023
Private bathroom
Bathrobes
  • 36 sq m
  • Sleeps 1
  • 1 Single Bed

Standard Room

7.4 out of 10
Good
(15 reviews)

Highlights

Balcony
Garden
Individually furnished
Air conditioning
Flat-screen TV
Pillow menu
Renovated in 2023
Private bathroom
  • 26 sq m
  • Sleeps 2
  • 1 Single Bed
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About the area

Map
Eskicesme, Haremtan Sk. No:11, Bodrum, Bodrum, 48400

What's nearby

  • Bardakci Beach - 7 min walk - 0.6 km
  • Bodrum Marina - 17 min walk - 1.5 km
  • Bodrum Castle - 5 min drive - 1.9 km
  • Bodrum Beach - 6 min drive - 3.4 km
  • Bodrum Bar Street - 6 min drive - 2.3 km

Getting around

  • Bodrum (BJV-Milas) - 40 min drive

Restaurants

  • ‪Folie Restaurant & Sea - ‬7 min walk
  • ‪Bardakçı Koyu - ‬14 min walk
  • ‪anjel - ‬9 min walk
  • ‪salmakis snack bar - ‬14 min walk
  • ‪Lobby Bar - ‬2 min walk

About this property

Holiday Inn Resort Bodrum by IHG

Family-friendly hotel remodelled in 2023 and located near Bodrum Marina
Close to Bodrum Castle, Holiday Inn Resort Bodrum by IHG provides a beach bar, 3 coffee shops/cafes and a playground. This hotel is a great place to bask in the sun with a private beach, beachfront dining and free beach cabanas. Treat yourself to a massage at the on-site spa. At the 3 on-site restaurants, enjoy breakfast, lunch, dinner and Turkish cuisine. Enjoy the gym, as well as activities such as volleyball. In addition to dry cleaning/laundry services and 5 bars, guests can connect to free in-room WiFi.
You'll also enjoy perks such as:
  • A seasonal outdoor pool and a children's pool
  • Free self-parking
  • Evening entertainment, multilingual staff and coffee/tea in reception
  • A reception hall, beach umbrellas and concierge services
  • Guest reviews say great things about the helpful staff
Room features
All 266 individually furnished rooms boast comforts such as pillow menus and air conditioning, as well as amenities such as free WiFi and desk chairs.
Other conveniences in all rooms include:
  • Showers, free toiletries and hairdryers
  • 44-inch flat-screen TVs with premium channels
  • Wardrobes/cupboards, balconies and LED light bulbs

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site

Food and drink

  • 3 coffee shops/cafes
  • 3 restaurants
  • 5 bars/lounges
  • A beach bar
  • Coffee and tea in common areas
  • Hosted evening meal available daily for a fee; reservation required
  • Snack bar/deli

Restaurants on site

  • Beach Bar
  • Lobby Bar
  • Snack Bar
  • Ultra

Things to do

  • Billiards/pool table
  • Children's pool
  • Evening entertainment
  • Foosball table
  • Full-service spa
  • Gym
  • Playground
  • Seasonal outdoor pool
  • Table tennis
  • Volleyball

Family friendly

  • Children's pool
  • Playground
  • Seasonal outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Lockers
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • Meeting room

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Free beach cabanas
  • On a private beach
  • Outdoor furniture

Full-service spa

  • Massage
  • Sauna
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (100 centimetre wide door)
  • Magnifying mirror
  • Smooth flooring in public areas
  • Stair-free path to entrance
  • Tile flooring in room
  • Visual fire alarm
  • Well-lit path to entrance

More

  • 5 floors
  • At least 80% lighting from LEDs
  • Built in 2019
  • Comprehensive recycling policy
  • Double-glazed windows
  • Mediterranean architecture
  • Reception hall
  • Renovated entire property - May 2023
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Pillow menu

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 44-inch flat-screen TV with premium digital channels

Food and drink

  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Free local calls
  • Heating (climate-controlled)
  • Individual furnishings
  • Iron/ironing board
  • LED lighting
  • Phone
  • Safe
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Renovations and closures

This property is closed from 17 October 2025 to 1 April 2026 (dates subject to change).

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

  • Hosted evening meal: TRY 0

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a smoke detector and a security system
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Property Registration Number 2022-48-2080

We should mention

The seasonal pool will be open from 01 May to 31 October
Pool access available from 7:00 AM to 7:00 PM
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
No pets and no service animals are allowed at this property
A car is recommended for transport to and from this property

Property is also known as

Holiday Inn Resort Bodrum
Holiday Bodrum By Ihg Bodrum
Holiday Inn Resort Bodrum by IHG Hotel
Holiday Inn Resort Bodrum an IHG Hotel
Holiday Inn Resort Bodrum by IHG Bodrum
Holiday Inn Resort Bodrum by IHG Hotel Bodrum
Holiday Inn Resort Bodrum Ultra All Inclusive

Frequently asked questions

Does Holiday Inn Resort Bodrum by IHG have a pool?

Yes, this property has a seasonal outdoor pool and a children's pool. Pool access is from 7:00 AM to 7:00 PM.

Is Holiday Inn Resort Bodrum by IHG pet-friendly?

No, pets are not allowed at this property.

How much is parking at Holiday Inn Resort Bodrum by IHG?

Self-parking is free at this property.

What time is check-in at Holiday Inn Resort Bodrum by IHG?

Check-in start time: 3:00 PM; check-in end time: anytime.

What time is check-out at Holiday Inn Resort Bodrum by IHG?

Checkout is at noon.

Where is Holiday Inn Resort Bodrum by IHG located?

Located in Bodrum City Center, this beachfront hotel is in the city centre and within 1 mi (2 km) of Bardakci Bay and Bodrum Marina. Bardakci Beach and Gumbet Beach are also within 15 minutes.

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Reviews

Holiday Inn Resort Bodrum by IHG Reviews

7.4

Good

7.2

Cleanliness

7.4

Amenities

7.6

Staff & service

7.8

Eco-friendliness

7.4

Property conditions & facilities
Rating 10 - Excellent. 197 out of 524 reviews
Rating 8 - Good. 122 out of 524 reviews
Rating 6 - Okay. 90 out of 524 reviews
Rating 4 - Poor. 52 out of 524 reviews
Rating 2 - Terrible. 63 out of 524 reviews

Reviews

10/10 Excellent

Kelley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved our stay at the Holiday Inn Resort and would definitely stay again. It's a gorgeous location with friendly and helpful staff and food was excellent.
Stayed 4 nights in Sep 2025

10/10 Excellent

Yucel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was an excellent property for the money. We are planning to come back.
Stayed 1 night in Oct 2025

8/10 Good

Murad

Liked: Cleanliness, amenities
Good location on beach Friendly staff especially in resturant Thr resort need shuttle bus from the hotel to the city centre
Stayed 7 nights in May 2025

10/10 Excellent

Mehmet

Liked: Cleanliness, amenities, property conditions & facilities
Breakfast and Personal was great..
Stayed 13 nights in May 2025

10/10 Excellent

Faisal

Liked: Cleanliness, amenities, property conditions & facilities
Wonderful stay, beautiful beach resort, friendly staff housekeeping, people in the restaurant chef Erbey, the pretty girls during breakfast all helpful and smiling. Nice breakfast buffet very affordable. I really enjoyed with my wife and baby, love to come back again. Thanks to Firat, Mehmet at the reception.
Stayed 6 nights in Jun 2025

10/10 Excellent

Duaa

Perfecttt
Stayed 2 nights in Apr 2025

8/10 Good

Mimi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Holiday, great location. Had the BEST Time. Lots of steps, but missing hand rails at really tricky points of stone steps. Some metal fence/hand rails loose in the ground so shook when holding on while trying to go down the stairs
Stayed 14 nights in Jul 2025

10/10 Excellent

Jamil

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
So nice rooms , especially the reception, especially ezgi she was so helpful, we came late she welcomed and upgraded over room . So nice hotel location.and clean
Stayed 1 night in Apr 2025

8/10 Good

Bulend

Liked: Cleanliness
Hotel is located on a hill and it has its own private beach, so lots of elevators and stairs involved which is kind of tiring, and not handicapped friendly. Good Turkish breakfast, excellent view of Bodrum Castle. The sea is gorgeous, you swim with lots of fish around you. You can walk to Bodrum in about 30 mins downhill, but definitely need a taxi to come back, which is affordable
Bodrum Castle
Gumbet Bay
The sea
Stayed 8 nights in Jul 2025

4/10 Poor

Cuneyt

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We had cold showers for our entire 1 week stay. I complained the 1st 3 days and then I was fed up of complaining so had cold showers for 7 days. Also the floors were not clean at all. Walking 5 min bare feet made my feet all black. 1 day they forgot to put towels when we came back from the beach I had to call 3 times to get some towels for the shower and hand towels. I would give only 3 stars for this hotel. 5 stars for the beach and 1 star for hotel.
Stayed 6 nights in Aug 2025

10/10 Excellent

Nora

Liked: Cleanliness
.
Stayed 8 nights in Jun 2025

6/10 Okay

ali

Liked: Cleanliness
I stayed at a hotel in Bodrum with a perfect location in Badaçkı Koyu. The sea was definitely the highlight of the experience, and the hotel’s location was excellent — just 7–8 minutes by taxi to Bodrum or Gümbet, or around 25 minutes on foot. The room was clean, room service was good, and the staff were generally helpful. However, there were a few downsides. Dinner was disappointing — although it was presented as an open buffet with a fixed menu, the variety was very limited and below expectations. In addition, 2–3 times a week, loud music from the nearby Club Med played at such a high volume that it was impossible to rest or even take a short nap during the day. This was not the hotel’s fault, but it did affect the overall experience. The staff were good, but I believe management should consider introducing some light entertainment within the hotel itself, and definitely improve the quality and variety of the food offered.
Stayed 14 nights in Aug 2025

4/10 Poor

Birgul

Liked: Amenities
Disliked: Cleanliness, property conditions & facilities
The staff were rude throughout the entire property, with the exception of the one hostess at the beach bar. Everyone had an attitude as if you were inconveniencing them. My room wasn’t thoroughly cleaned upon arrival and additionally the tv wasn’t working at all.
Stayed 5 nights in Jun 2025

4/10 Poor

Iftikhar

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Being a senier citizen, navigating to the room we were given was a nightmare. Room was detached from main building!
Stayed 2 nights in Apr 2025

10/10 Excellent

Madhusudhan

Liked: Staff & service
Good
Stayed 2 nights in Apr 2025

4/10 Poor

Anirudh

Disliked: Cleanliness, property conditions & facilities
This property needs a major overhaul both in terms of renovation as well as staff. Such poor house keeping. The 1st room we checked in was left with strands of hair, the 2nd one has cigarette ash all over the pillows. Finally the 3rd room turned out to be decent. The bathrooms are small and have a pungent smell. The only shining grace was Mr. Esne who took note and acknowledged all of our problems and helped in every possible way to sort them out. But it was a bad experience overall.
Stayed 2 nights in Jun 2025

4/10 Poor

Sierra

Liked: Amenities
Disliked: Cleanliness, staff & service, property conditions & facilities
One of the worst staffed and run down hotels I've ever stayed at. Just a few of our issues at this resort: - Waited for 45 minutes for a Bellhop to take us to our room, they never came. When we did run into one, he led us in the wrong direction and was on a phone call the entire time. - Several spiders in our room. - Mattress, bedding & all towels were stained with various colours. When we got new ones, they were also stained. Bedding was cheap, thin, and did not cover the bed - the sheets weren't even the right size. - Room was super run down, specifically the floor. Was dirty when we arrived, also several cracks and dents. - Our room didn't lock. - Staff at front desk lost our keys, and they were generally unfriendly when checking in and out. - There are five floors worth of stairs (approx 180) to get anywhere, NOT friendly for anyone with mobility issues. The elevators all take ages and the system is terrible. - Our fridge did not work and was emitting a weird smell. - When we complained about these issues, they threw water on the floor to "mop" with our belongings there, and the lock was just screwed into a different part of the door. - Multiple restaurants advertised which were not open, restaurant options were very limited. I would NOT recommend this resort as a four star. The only redeeming parts are the pool and beach, both of those are clean and have gorgeous views. Gym is also good. Otherwise, this would be a 1 star.
Stayed 2 nights in Sep 2025

10/10 Excellent

Hakan

Liked: Cleanliness, staff & service, amenities
This property has a nice private beach and lovely pool. Good sized rooms with excellent amenities and views. Great value with all meals and drinks inclusive. The lobby is spacious and welcoming. Some maintenance issues with air conditioner and lifts.
Stayed 1 night in Jul 2024

10/10 Excellent

Juicella

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent

It is an amazing place to relax! The resort has everything you need to make your stay very Confortable. I had a sea view room and the view abs Sunrise and sunsets were amazing. The location of the hotel is also excellent! Just next to one is the most instagramable place (the windmills).
Stayed 2 nights in Oct 2023

10/10 Excellent

Helga

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Liked the location and the Beach. Food was good and convenient to eat there. Did NOT like, the loud music the whole day at the Beach. If you are older the many stairs could be a problem.
Stayed 2 nights in Oct 2023

4/10 Poor

Yasarcan

Disliked: Staff & service, room comfort

Our Disappointing Experience

Disappointing Stay – Not Worth the Money We returned to this hotel after a great experience 2 years ago — tasty food, quality drinks, friendly staff. This time, we brought family (5 adults, 1 child) and booked 2 luxury rooms, expecting the same standards. ❌ At check-in, we were shocked to learn that “All-Inclusive” was no longer valid — only breakfast included. No notice on the website, no meal plan options during booking. ❌ We were forced to pay 70,000 TL extra (35,000 per room, $1750) or leave(They wont refund). No help, no flexibility. Staff were cold, unhelpful, and dismissive. We've paid 107.000 TL before, total 177.000 TL for 4 days 🤡 🍽️ The food was a huge letdown: • Lunch = pizza, pasta, fries, wrap (often out of stock). • Dinner = same boring food daily. • Breakfast = repetitive and low quality. • Dirty utensils, cheap alcohol, poor desserts. Our child hardly ate — nothing suitable for kids. 🧹 Rooms were not clean, linens weren’t fresh, and the bathroom was subpar — unacceptable for the price. 🎭 No evening entertainment. 👶 No kids’ or adult activities. 🌊 The sea is beautiful, but that’s not thanks to the hotel. 🚫 No support 🚫 No transparency 🚫 No value for money We left disappointed. We won’t return — and don’t recommend it.
Stayed 4 nights in Jul 2025

4/10 Poor

Mahmood

Disliked: Cleanliness, amenities, property conditions & facilities
Being an Expedia member for almost 20 years now, I don’t know how Expedia is even listing this hotel! The hotel was below average, the service was really bad, the towels in the rooms were being folded back on the rack without changing them!! I didn’t have any shampoo or shower gel in my room, also the tv channels were not working, they were getting stuck despite the promises that I got from the receptionist that it will be fixed, they have even skipped a day without doing any housekeeping. But the shocking incident that happened was one day before our checkout date, I went back to the room at around 3:30pm and all both my suitcases were not in the room, I was shocked and when I have contacted the receptionist, she didn’t even understand what I was saying. I had to go all the way up to the reception and met the manager who took me in the storage room where I found my luggage there!! He said sorry very quietly as if he was trying to tell me not to make a scene. This hotel staff doesn’t even know what they are doing, I bet they have hired people temporarily for the season only. My recommendation, please don’t fall for the name or the chain, do your research.
Stayed 6 nights in May 2025

2/10 Terrible

Erica

Liked: Amenities
Disliked: Cleanliness, staff & service, property conditions & facilities
Let's start with hotel operations and customer service because that was definitely the worst part of this whole experience. This hotel is poorly managed, poor leadership and no accountability to the staff. So many guests at the desk complaining for all different reasons and the staff are numb to it and shake their heads like- yep, you're right, this is bad, we know... The GM has instructed the staff not to give out his contact details because he doesn't want to be bombarded with the complaints. The lack of leadership starts right there at the top. It's subject to multiple power outages due to its "remoteness" which is not the hotels fault, but something to be mindful of, especially if you plan to rely on elevators. The layout is vast and you have to take SEVERAL elevator rides and stairs to get anywhere. This is is not a place for folks with handicap or mobility issues FYI. The daily housekeeping doesn't clean, they only put fresh towels and make the bed. They do not clean the bathroom in between. Not sure if that's what should be expected or if this is a service failure. The sink, shower and toilet were never cleaned during our stay. So many terrible examples of poor customer service, the valet lost our car key 3 different times. The taxi process is a mess, you request for one, your first in line, several others come, everyone is waiting, some other employee takes over and then it's a free for all for taxis because he has no idea who's waiting. Would never stay here again
Stayed 5 nights in Jul 2025

2/10 Terrible

Clive

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was as we were informed effectively closed so there was a bad skeleton of staff on there was barely any cleaning. The rooms weren’t made up. The rooms were cleaned properly. There was no ice to be had for drinks. There was no waterside pool bar which had closed for the season there was no beds put out properly. I had to physically drag my own beds out every day. The towels are dirty. It stuff at the front desk when one complained all they said was they can’t do an email to the Hotel was effectively closed the Manager just wandered around with his stupid little dog and a fishing rod fishing while the guests suffered. I would not recommend this hotel to anybody at any price even if they gave me a room again I wouldn’t do it. I paid for two weeks, but I checked out after one week and now they’re saying they weren’t refund me for the days that I’m owed do not be fooled by the pictures and holiday. Inn should be ashamed of themselves being associated with this Hotel.
Stayed 12 nights in Oct 2025

6/10 Okay

Jatinder

Liked: Staff & service
The hotel I would say was average, rooms were basic and balcony very exposed. The hotel is situated on a hill and quite isolated and you would need breakfast was the same every day and quite restricted for vegetarians
Stayed 7 nights in Aug 2025