The staff is friendly/family owned. Breakfast included in the price, secured my motorcycle, offered me tea, provided water in the room, and located along the main strip in Phong Nha, so walkable to the tourist center, restaurants, and other services.
Room was clean. Karaoke could be heard in the late evening coming from outside the hotel area if you are the type to go to bed early.
Very pleasant stay and recommend if you are traveling to Phong Nha.
Clean cozy, high-ceilinged hotel with complementary coffee, water, breakfast, and happy hour beer! The host family was delightful and helped us arrange scooter rentals, caving expeditions, and a taxi through the DMZ areas on our way to Hue. Highly recommended!
The owner was a super nice lady. We gave her a bag of laundry at 7pm and it was done when we checked out at 7am the next morning. She made us a nice breakfast and coffee. She has an overall friendly disposition. We will definitely stay here again.
Excellent stay good value for money. The nicest owner. Was able to check us in when our bus arrived at 4am. Nice breakfast included. Clean and spacious room. Hot shower, water does run out quick on the small heater. Pillows could use an upgrade + a thicker blanket for colder days. Didn't love the indoor smoking in the reception area in the evening- couldn't be smelt in the room but it felt like walking through an ashtray on the way in.
Good location in town.
Overall would reccomend.
Great stay at Song Toan Hotel in Phong Nha. The staff at this hotel were fantastic right from check in all the way thru the delicious breakfast they made us the next morning. We stayed here for one night before a cave trip and I couldn't recommend it any higher!
Für vietnamesische Verhältnisse ein modernes, sauberes Hotel mit sehr freundlichem Service. Zimmer nicht groß, aber noch in Ordnung, dafür großes Bad. Frühstück auf Bestellung war der beste Bananen-Pancake, den ich bislang in Vietnam gegessen habe. Dazu gab es frisches Obst. Unkomplizierte Buchung einer Tagestour sowie eines Bustickets für die Weiterfahrt durch das Hotelpersonal.
I love the service in this hotel very moch. They take care you like you are their family. The food is yummy. Fresh and clean. When ever you order food they always give you a plate of fruit too.
Nice hotel, close to amenities available in Phong Nhà, but still quiet at night. Staff is very friendly and helpful - they can assist with booking tours, renting motorbikes/bicycles, taxis, transportation (buses, trains), etc. The owner and his family are great, too, which really makes it easy to want to spend money there. Definitely would go back (and, already have once).