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"It was what I expected"

"This charming B&B in Grand Haven was clean and spacious in a lovely residential area surrounded by other old homes of the period. The renovations and updates done to it were incredible and belong in a magazine. It was nice to sit on the front porch and read early in the morning or chat with other guests. The staff was friendly, courteous and helpful, and recommended some things that we enjoyed. Our breakfast included an amazing homemade tomato-basil quiche and fresh fruit. I would definitely...

"This home was comfy and centrally located. It was perfect for what we needed. Thank you!"

"Great location very walkable to shore and restaurants very clean perfect size"

"Building is new. Room was not ready till a hour after check in. Room need to be vacuumed and children's footprints on the bed. Breakfast was good."

"Very nice place to stay."

"Rooms were very dirty. Had new white bottom sandals I only wore in the room and the soles were black when we left. Stayed 2 nights . Had no maid service the entire stay. Bed was never made and didn’t get any clean towels. The man at the desk was very nice and got us towels. When we arrived we asked about a room with a higher toilet and was told their handicap rooms were on the second floor and they had no elevator only stairs . I said that can’t be true. And finally he found us a handicap room...

"Gross"

"The towels were stained and torn."

"I had to book two separate nights due to the nature of my business travel so my other review had more feedback. This place is a 10/10 for a hotel for people looking for a really nice place on a middle of the road budget. Would highly recommend."

"A good base to explore the lake coast. convenient to the Montague Hart biking trail. Hotel Staff was pleasant. The breakfast is basic, but it gives you some choice (try the Brunch House in Muskegon). The room appeared refreshed and we looked out into White Lake. Some road noise from Dowling St. and the bridge. Some comments on the room 222: * The hotel spotlight on the balcony deck can’t be turned off by the staff and it is a deal breaker. Shines all day & night. You can’t enjoy the balcony at...

"I will be frank. People told us not to stay here. We scouted the area and contrary to what we heard, people were very nice. Is it in the area with the best reputation? No. But we stayed for two nights and had no complaints. The room was good. Nothing fancy but good. If you are on a budget, consider it. If you want to pay three times the price, go to those places. But I would stay here again"

"Thank you"

"Do NOT go here. it smells horrible as they allow pets long term and don’t clean properly. then we saw a roach in the microwave and left in the middle of the night with 4 kids. Manager refused to give us a full refund and was UNAPOLOGETIC. disgusting. worst stay i’ve ever had"

"I requested a safety bar for the shower/tub and the staff responded quickly to my request. Quaint."

"We had to leave and stay at a different hotel due to the unsanitary conditions at Whitehall Cottages. The bed had dirt and hair on the sheets and all around the mattress. There’s no staff on the property and the owner didn’t respond back until later in the evening after we were already checked in to a different hotel. When I asked for a refund I was told he couldn’t do it because we booked through Expedia…"

"Excellent location, friendly staff, good breakfast, room clean and price is right"