6/10 พอใช้
Christopher
25 มิ.ย. 2025
ชื่นชอบ: ความสะอาด, สิ่งอำนวยความสะดวก, สภาพของที่พักและสิ่งอำนวยความสะดวก
I’m going to be honest in this review, I won’t give a terrible review because of 1 situation I had. But definitely won’t be staying here again and will consider if ever a Tru by Hilton. I travelled with my 3 kids, and one of them had food poisoning from the night we stayed there, my 7 year old woke up and not even 5 minutes after he ran to the bathroom and started throwing up and happened at the sink, the sink got clogged. After making sure my kid was feeling better, I looked for a staff member and the cleaning service lady was couple of rooms down the hall. I asked her if I could get something for me to unclogged the sink, that I will do it myself so no one hast to go through that. She said it was fine that she will take care of it. When I got back home I see they charged me $50 for unclogged a sink when I was the one who offer myself to do it. I called more than 10 times and they say I need to talk to the mananger, I have left over 3 voice messages and still no response from anybody.
Christopher
เข้าพัก 1 คืน, มิถุนายน 2025