"Gateway is an older Taj property that reeks of old world charm. The cottages and gardens are expertly laid out and the service is attentive. My room was well appointed but old. Overall an excellent option in the Coonoor area."
"This hotel is in a very beautiful spot with a multi level garden and incredible views of the hills around. The owners and staff were extremely kind and welcoming. We had coffee out under the arbor and breakfast was brought to our veranda. Would definitely stay here again."
"Amazing property facing coffee garden and trail to mountain top.
Only downside is access road to resort is in dilapidated state, not safe after sunset"
"Excellent service and very peaceful location, even though slightly steep last few 100 yards for the car.
Nice view from the room and property in general.
Staff and cook are very very polite.
Rooms were clean and organized. Bathrooms were also clean, although slightly wet after they clean (hosts can perhaps look into this and ensure bathrooms are wiped after cleaning). This was only reason for for a 4-star rating on “rooms” (instead of 5-star rating)."
"One of the worst experiences in our travel life. Check in at 2 pm. The place was not ready until 6 pm. The sheets were dirty and we have to have them change after we checked in. The booking says that we get to
Occupy the entire place. in the middle of the right 4 guys showed up and checked in tomineof the rooms in the house. We felt very unsafe. We only got one bath towel which is worn down. No toiletries. After 15 minutes of argument we got two extra kitchen towel as wash cloth. We booked for 4...
