Search Hotels Near Biscayne Plaza Shopping Center, Miami

"As much as I wanted to love this hotel, it is a high-end hotel. We had a lot of issues when we arrived. I had placed a bid to upgrade our room to a one bedroom suit, and when we landed in Miami, I got a notification that our bid was approved and that we were gonna be upgraded , but when we checked in they had no idea about our bid being approved. There was a lot of back-and-forth between the manager and the front desk and they told us that they don’t have the one bedroom suites available, even though they had said we won the bid. Then I asked for a rollaway bed which I had by the way emailed them before our arrival and asked them to save a rollaway bed and they assured me that they would have roll away beds and not to worry, but when we got here there they had no rollaway beds Available. they gave us a room at the Tresor Tower when we got to the building. There was a long line to get on the elevator, which was strange. We had to wait 20 minutes to get on the elevator to go up to our rooms . Once we got to our room the first two days of stay we couldn’t get an elevator in that tower so we had to take the stairs from the ninth floor going up and down. Having had knee-surger, that was probably the worst experience I’ve had at a hotel.then they call me and tell me they have a rollaway bed available but when we got back to our room at midnight , no rollaway bed ! We had to share a bed and sofa!"

"Nice staff , Clean rooms"

"Good "

"Amazing property with friendly staff. Beautiful rooms and cute little balconies"

"Based on the lack of cleanliness and the place in disrepair, we did not go in pool. "

"I enjoyed my stay at Hotel New Yorker and will stay there again as I travel to Miami often. It is a great place and centrally located. It could not be any cleaner."

"Rainwater leak coming in from above. Constantly dripping noise when raining. Called Front Desk. 2 employees came by to inspect, took pictures & videos. Also called Front Desk/Housekeeping to request coffee grounds & bottled water. No one came. . The next day in the afternoon, after stepping out in the morning & coming back, leaking & puddle still there. Went to Front Desk, informed them of dripping noise the whole night --- and leak not fixed yet. Also, no one came to bring coffee grounds & bottled water. Front Desk took notes but on our final day, leak not fixed yet. (We stayed at Hilton for 3 nights)."

"AC perfect"

"Great location for downtown - apartment was well organized for a family stay and the staff helpful"