โรงแรมและที่พักในเบอร์นัมวูด

"When I booked the pool and hot tub were available. When I checked in I was told the pool area was completely closed. I was never informed that it was closed, was not offered any discount for my inconvenience. Hotel has paper thin walls, can hear everything around you. The back door is never locked and is a smoking area… would not recommend or return."

"The staff were excellent! The breakfast was hot and delicious I can’t believe how good the biscuits and gravy was! The pool area was also wonderful I could not get my 5 year old son out of it! We will be staying here for every future visit!"

"Clean. Modern, excellent, complete furnitionshing. Finding locations easily and not distant. Staff thoughtful, respectful, I felt important."

"Firstly, want to state the staff is always warm, friendly & accommodating. The room was clean and comfortable, but had a “foot” smell, (have noticed this on prior stays)-a deep clean of the carpets may be in order. We used a side door for convenience and just outside of it the pavement has a large, uneven gap that’s a considerable safety issue. Hopefully that can be repaired before anyone is more seriously injured. While these are maintenance issues that are easily addressed, I’d like to...

"I’m not even sure how to explain the smell in my room. It was something like urine and stale smoke. I stayed in the room for about 15min and then just left, checked into the holiday inn express. I get it $45, but wow!"

"Room was comfy and clean, breakfast was great. No complaints, will go back when needed."

"Denise in the bar was extremely friendly and provided excellent service! The breakfast was delicious!"

"We loved the spacious room, and how quiet and safe it felt. We did have a dirty shower, besides that it was a great stay!"

"Room was clean, recently remodeled. Staff kind and quick."

"Clean rooms and good beds"

"They initially had us in a 2nd floor room, but we're able to switch to ground floor room as I can't do the stairs. In that regard they were very accommodating. The bedding and towels were very clean, but the floor was filthy and the soap/shampoo/conditioner containers empty. I notified the front desk who said they would tell housekeeping. No problem as they were not expecting to put us in that room. But after 4 days...floor still filthy, no soap, shampoo or conditioner. Also weird that...

"Overalll very good. The exception was the pool... the ventilation fan was so loud we had to figure out how to turn ot off or rish hearing loss. The pool water was too cold, and the whirlpool was hot, but not really hot enough either. The breakfast was really good. The staff super helpful . We would definitely stay here again..."

"Much nicer stay at this location than others. Cleaner."

"Very disappointed with this hotel!!!! We booked two rooms with two queen beds, but when we arrived, the front desk told us they only had one room with two queen beds. They said Expedia sold a room type that the hotel did not have available. Our second room had only one queen bed. The second room also had a bad smell, and the bathroom was dirty. When I reported it to the man at the front desk, he seemed annoyed and uncaring. His attitude made me feel like I should be grateful that we got...

"Very good breakfast with a variety of foods. Pool and hot tub were wonderful. Staff were great."

"Great experience for a quick night!"

"Exceptionally clean, great staff, best hotel chain breakfast we’ve seen!"

"Beautiful Hotel! We had a suite and it was so comfortable. Only complaint is shower very small but it had a huge jet tub. Overall very happy with everything. Restaurants in walking distance plus their on-site restaurant Char. We dined at Ciao which was around tge corner and highly recommend it."