Hi Brian,Thank you for giving us a perfect rating and for recommending our hotel to other travellers. I'm sure our entire hotel staff enjoyed catering to your needs as much as you enjoyed your stay. Take care!Kind regards,In-house Reservations Department

Hi Sally,Thank you for giving us a perfect rating and for recommending our hotel to other travellers. I'm sure our entire hotel staff enjoyed catering to your needs as much as you enjoyed your stay. Take care!Kind regards,In-house Reservations Department

Hi Kelly,We appreciate you taking the time to provide us with such candid feedback of your stay. I am very sorry to hear that your stay did not meet your expectations. We hope for an opportunity to make it up to you.Kind regards,In-house Reservations Department

Hi Chun,I appreciate your positive feedback about our hotel. We do take pride in catering to our guests' needs the best way we can. If you're travelling to our area again soon, don't hesitate to call us.Kind regards,In-house Reservations Department

Hi Michael,Thank you for giving us a perfect rating and for recommending our hotel to other travellers. I'm sure our entire hotel staff enjoyed catering to your needs as much as you enjoyed your stay. Take care!Kind regards,In-house Reservations

Hi Faith,We appreciate you taking the time to provide us with such candid feedback of your stay. I am very sorry to hear that your stay did not meet your expectations. We hope for an opportunity to make it up to you.Kind regards,In-house Reservations Department

Hi Hayley,Thank you for giving us a perfect rating and for recommending our hotel to other travellers. I'm sure our entire hotel staff enjoyed catering to your needs as much as you enjoyed your stay. Take care!Kind regards,In-house Reservations Department

Hi Christopher,We appreciate you taking the time to provide us with such candid feedback of your stay. I am very sorry to hear that your stay did not meet your expectations. We hope for an opportunity to make it up to you.Kind regards,In-house Reservations Department

Hi Ella,I appreciate your positive feedback about our hotel. We do take pride in catering to our guests' needs the best way we can. If you're travelling to our area again soon, don't hesitate to call us.Kind regards,In-house Reservations Department

Hi Hayley,I appreciate your positive feedback about our hotel. We do take pride in catering to our guests' needs the best way we can. If you're travelling to our area again soon, don't hesitate to call us.Kind regards,In-house Reservations Department

Hi Andrew,Thank you for your review and for choosing our hotel. We do have a concession with the Britannia car park which is a 2 minute walk from the hotel and is 9.50 for 24 hours. I'm happy that you enjoyed your stay and I'm looking forward to having you again as a guest in our hotel.Kind regards,In house reservations department

Hi Loraine,Thank you for taking the time to share your recent experience with us, I am very sorry to hear that we did not meet your expectations. Please note that your concerns have passed on to our management team. We hope to see you again soon.Kind regards,In house reservations department.

Hi Pam,I'm so glad to hear that you had a nice time with us. Hopefully we'll see you soon.Kind regards,In house reservations department.

Good afternoon,I am very disappointed to hear that you found our service to be below your standards. We hope you choose to stay with us again, so we can make it up to you.Kind regards,In house reservations team

Hi Jayne,Thank you very much for taking the time to share your thoughts and comments about your recent stay with us. We are glad you found our location to be convenient. However, we would like to apologise for the inconvenience caused by the level of noise during your visit and for falling short of your standards regarding our rooms. Your feedback is very important to us and has been forwarded to our management team to review. Again, please accept our apologies for the inconvenience and we do hope to have another opportunity to provide you with a much better experience.Kind regards,In house reservations team

Hi Paul,Thank you for your feedback. I am very pleased to hear that our staff made your stay pleasant.Kind regards,In house reservations team

Good afternoon,I am very disappointed to hear that you found our service to be below your standards. We hope you choose to stay with us again, so we can make it up to you.Kind regards,In house reservations team.

Good afternoon,Thank you for your review and for choosing our hotel. I'm happy that you enjoyed your stay and I'm looking forward to having you again as a guest in our hotel.Kind regards,In house reservations team

Good afternoon,Thank you for your review and for choosing our hotel. I'm happy that you enjoyed your stay and I'm looking forward to having you again as a guest in our hotel.Kind regards,In house reservations team

Hi Nigel,Thank you for your feedback. I am glad to hear that you had a good stay overall. I am disappointed to hear that our breakfast did not meet your expectations. This feedback will be forwarded to the management team. Thank you and look forward to seeing you soon.Kind regards,In house reservations team

Hi,Thank you for your feedback. I am glad to hear that you overall had a good stay. I do apologise for the condition of your room, however we have started the refurbishment of all our guest rooms, so I do hope you will be able to re visit and experience our more modern, up to date rooms. Once again, thank you for providing you with valuable feedback from your stay and we hope to see you again soon.Kind regards,In house reservations team

Good afternoon,I am very disappointed to hear that you found our service to be below your standards. We hope you choose to stay with us again, so we can make it up to you.Kind regards,In house reservations team

Hi,Thank you for your positive comments. And I do apologise for the condition of your room, however we have started the refurbishment of all our guest rooms, so I do hope you will be able to re visit and experience our more modern, up to date rooms. Once again, thank you for providing you with valuable feedback from your stay and we hope to see you again soon.Kind regards,In house reservations team.

Good afternoon,Many thanks for your recent stay at Holiday Inn Birmingham City Centre, and for taking the time to review your stay. I was very pleased to see you thoroughly enjoyed your stay at the hotel, and I do apologise for the condition of your room, however have started the refurbishment of all our guest rooms, so I do hope you will be able to re visit and experience our more modern, up to date rooms. Once again, thank you for providing you with valuable feedback from your stay and we hope to see you again soon.Kind regards,In house reservations team.

Good afternoon,Thank you for your review and for choosing our hotel. I'm happy that you enjoyed your stay and I'm looking forward to having you again as a guest in our hotel.Kind regards,In house reservations team.

Good afternoon Sally,Thank you for your review and for choosing our hotel. I'm happy that you enjoyed your stay and I'm looking forward to having you again as a guest in our hotel.Kind regards,In house reservations team

Good afternoon,Thanks for taking the time to give your feedback. I am sorry to hear the rooms weren't up to the standard you've come to expect from us. We hope this experience has not marred your opinion of us and we may look forward to welcoming you back in the near future as we are refurbishing our rooms. Again I do apologise for the inconvenience.Kind regards,In house reservations team.

Good afternoon,Thank you for your review and for choosing our hotel. I'm happy that you enjoyed your stay and I'm looking forward to having you again as a guest in our hotel.Kind regards,In house reservations team.

Good afternoon,Thank you for your review and for choosing our hotel. I'm happy that you enjoyed your stay and I'm looking forward to having you again as a guest in our hotel.Kind regards,In house reservations team

Good afternoon Carl,We appreciate you taking the time to provide us with such detailed review of your stay. I am very sorry to hear that several things throughout your stay did not meet your expectations. Please note that your concerns have been passed on to our management team. We hope to see you again.Kind regards,In house reservations team

Good afternoon Jamie,We appreciate you taking the time to provide us with such detailed review of your stay. I am very sorry to hear that several things throughout your stay did not meet your expectations. Please note that your concerns have been passed on to our management team. We hope to see you again.Kind regards,In house reservations team

Good afternoon,I am very disappointed to hear that you found our service to be below your standards. We hope you choose to stay with us again, so we can make it up to you.Kind regards,In house reservations team

Good afternoon,Our location is definitely one of the things we are very proud of about our hotel. We are so lucky to have a property in the heart of Birmingham City Centre and a very strategic location that brings our guest just steps away from must-see attractions and modern-day conveniences. . We look forward to welcoming you back to the hotel in the near future.Kind regards,In house reservations team

Dear P, Wow thank you for your wonderful comments, I have passed your comments on to the hotel management team to pass on to all staff. We look forward to welcoming you back again soon.

Dear Jessica, Thank you for taking the time to provide us with feedback, we are pleased to hear that you found the staff to be friendly and also found the location to be convenient. We hope to be able to welcome you back again soon

Hi Samuel,Thank you for your positive comments. I am glad to hear that you enjoyed your stay with us! I hope your next visit to Birmingham is just around the corner. Call us if there's anything we can help with.Kind regards,In-house Reservations Department

Hi Wai,Thank you for giving us a perfect rating and for recommending our hotel to other travellers. I'm sure our entire hotel staff enjoyed catering to your needs as much as you enjoyed your stay. Take care!Kind regards,In-house Reservations Department

Hi Yvonne,Thank you for giving us a perfect rating and for recommending our hotel to other travellers. I'm sure our entire hotel staff enjoyed catering to your needs as much as you enjoyed your stay. Take care!Kind regards,In-house Reservations Department

Hi Anna-Marie,Thank you for giving us a perfect rating and for recommending our hotel to other travellers. I'm sure our entire hotel staff enjoyed catering to your needs as much as you enjoyed your stay. Take care!Kind regards,Reservations Department

Hi James,Thank you for your positive comments. I am glad to hear that you enjoyed your stay with us! I hope your next visit to Birmingham is just around the corner. Call us if there's anything we can help with.Kind regards,In-house Reservations Department

Hi Devati,Thank you for giving us a perfect rating and for recommending our hotel to other travellers. I'm sure our entire hotel staff enjoyed catering to your needs as much as you enjoyed your stay. Take care!Kind regards,In-house Reservations Department

Hi Jeannette,Thank you for giving us a perfect rating and for recommending our hotel to other travellers. I'm sure our entire hotel staff enjoyed catering to your needs as much as you enjoyed your stay. Take care!Kind regards,In-house Reservations Department

Hi Leung.We appreciate you taking the time to provide us with such detailed review of your stay. I am very sorry to hear that several things throughout your stay did not meet your expectations. Please note that your concerns have been passed on to our management team. We hope to see you again.Kind regards,In-house Reservations Department

Hi!Thank you for giving us a perfect rating and for recommending our hotel to other travellers. I'm sure our entire hotel staff enjoyed catering to your needs as much as you enjoyed your stay. Take care!Kind regards,In-house Reservations Department

Hi John.We appreciate you taking the time to provide us with such detailed review of your stay. I am very sorry to hear that several things throughout your stay did not meet your expectations. Please note that your concerns have been passed on to our management team. We hope to see you again.Kind regards,In-house Reservations Department

Hi Debra,Thank you for giving us a perfect rating and for recommending our hotel to other travellers. I'm sure our entire hotel staff enjoyed catering to your needs as much as you enjoyed your stay. Take care!Kind regards,In-house Reservations Department

Hi Helle.We appreciate you taking the time to provide us with such detailed review of your stay. I am very sorry to hear that several things throughout your stay did not meet your expectations. Please note that your concerns have been passed on to our management team. We hope to see you again.Kind regards,In-house Reservations Department

Good afternoon,Thank you for your review and for choosing our hotel. I'm happy that you enjoyed your stay and I'm looking forward to having you again as a guest in our hotel.Kind regards,In house reservations team

Hi Katalin,Thanks for sharing feedback, we're glad to have hosted you. We consistently aim to provide comfortable accommodations and reading through your comments, I regret that some amenities and services we offer fell below your expectations. I will personally investigate what could have happened for you not to be provided with toothpaste, as we provide this as you very well appointed. Please allow me to apologise for this inconvenience on behalf of the hotel. On the plus side, I'm pleased to know that you were able to enjoy our breakfast selection and that you found your assigned room to your liking. Rest assured that your comments will be used by the team to commit extra focus on areas that need immediate action and further improvements. Despite a few setbacks, I hope you find your way back to us should your travels bring your again to the area for a chance to make your stay better than the last.Kind regards,In-hose Reservations Department

Hi Amanda,Thank you for your positive comments. I am glad to hear that you enjoyed your stay with us! We are very sorry for the carpet condition, we are already working on it. I hope your next visit to Birmingham is just around the corner. Call us if there's anything we can help with.Kind regards,In-house Reservations Department