Freetobook hotels in Birmingham

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Top Birmingham Hotel Reviews

Malmaison Birmingham

8/10 Good

"convenient near the train station. Clean and well maintained"

Leonardo Royal Hotel Birmingham

10/10 Excellent

"Great stay at the Royal Leonardo hotel in Birmingham. Great room, booked an executive room which was worth the little bit extra. Quiet,clean and friendly staff on checking in. The location is excellent near to Brindly Place for good restaurants, within walking distance to Bullring and central areas(New street train station) Hotel has its own car park, but can be busy if you arrive later in the afternoon/evening."

Radisson Blu Hotel, Birmingham

2/10 Terrible

"Absolutely shocking. The air con had stopped working but this information wasn’t given to us. We checked in and overhead another guest talking about the lack of air con so we asked and were sheepishly told we could either have a refund or a fan. We went to the room to assess the situation and it was awful. We received about 8 emails prior to check in, asking if we wanted to upgrade our stay but no one thought to pre warn us of the biblical temperatures. We were told that the air con in the building wasn’t sufficient to service all the rooms to the degree of heat we’ve been having which would seem to be a massive oversight for a chain as big as Radisson. As it was so late in the day, we couldn’t find alternative accommodation so had to return home instead which ruined a birthday weekend that we had planned. Luckily we managed to find alternative accommodation the next day but I feel a lot more could have been done by the staff and hotel. Surely there is a sister hotel they could have contacted or at least tried to fix the situation but they couldn’t have cared less. They very much gave the air of just trying to get away with it as best as they could and were trying to keep as much business through omittance of truth. Absolutely diabolical way to treat customers."