Search Hotels Near Birch Lake Park, Hackensack

"Parking close to the building. Room was clean. Staff got the wrong name on the bill. Didn't use the air con but the heat worked well. Close to places to eat. Overall a nice place."

"The hot tub was closed. The room had nothing in besides a bed and shower. Does not come with a microwave or a mini fridge. The heat temperature didn’t work so they sent a mechanic in which they turned up really high. There was no way of refund or anything. Really disappointing. "

"The property itself was clean and perfectly acceptable. The walls were thin, and the neighbors, loud. The TV volume could not be adjusted, and so was too quiet to hear. Oddly, though, I could hear the neighbor's TV just fine! An ok spot for an overnight, located near a beautiful park and close to restaurants, shops, and convenience stores."

"Other than our toilet leaking when flushed and our bed was too hard. Staff was pleasant. "

"It sounded like they had been having issues with the hot tub for a while which was frustrating when it was one of the things we look for when booking and I feel there could be some way to report this for Expedia bookings. The water in the shower was warm at best, it never got hot enough for an enjoyable shower and the key cards were temperamental. We also had to “check out” our pool towels and return them. We were told it was because people steal them all the time. I’m not sure how that is my responsibility as a guest, but rather in my opinion should be considered in overhead for running a business. As far as TV services in the room, there really wasn’t any. There was a box for direct TV, however when you tried to watch something, it merely said to call a direct tv phone. Umber to have service restored. Unless you wanted to log in your own Netflix or other streaming service, you were not watching TV at all. However all of the employees were friendly and accommodating, especially the woman working in the morning on Wednesday! She went above and beyond for my particular child when he expressed preferences with his breakfast! Perhaps the management needs to look at these other issues, and praise their staff on our behalf!"

"Good. Under construction but still good"

"This property is having a complete renovation. I would not have stayed if i had any idea. Nothing on website indicated anything. We stayed 4 nights and I guess you are totally on your own to find clean towels, toilet paper etc. Hotel was permeated with paint and adhesive smells. Open Rooms under these circumstances should not cost $158 per night. "

"Gary was a fabulous host! Breakfast was delicious and he served it an hour before scheduled because we had to leave when the time was originally scheduled. We thoroughly enjoyed our stay for the short while we were there. "

"Heat setting was a bit of a mystery."