โรงแรมใกล้จัตุรัสเมือง Biltmore Park, Asheville

"I rarely leave negative reviews, but my customer service experience with Hilton Asheville Biltmore Park was extremely disappointing. July 17, I received a call informing me that my reserved room had a water issue and that I would be relocated to another hotel. I was assured that, because of the inconvenience, my entire three-night stay would be reimbursed. I was also told that I would receive all of the details by email. Unfortunately, after landing in Asheville with my young child, I had not...

"After finding this spot online I knew it was gonna be perfect unfortunately the day before there was an AC issue with our Airstream and no other units available John went out of his way to be sure we weren’t disappointed and our vacation wasn’t ruined he took time out of his family’s vacation to find us similar accommodations to keep everything on track we spoke til late in the night to be sure everything was seamless he did everything to make sure it was took care of changing the original...

"Room was clean with ample space. Hot tub nice to relax in after a long day of walking. Staff very pleasant."

"Good stay. Only downer was the conditioner dispenser in the shower was empty. Was only there one night, and was in a hurry, and no conditioner"

"Best night of sleep in a long time! Would like to know what mattresses they have. Very good breakfast buffet. Really nice staff! Would definitely stay again."

"This property seems to be on its way down. Still OKAY but starting to show its age and some wear and tear. Almost no one eats in the restaurant for Breakfast or dinner. The bar serves wine and beer but nothing else. There are plenty of other food/drink options nearby so why would people eat/drink there? I come away unimpressed."

"Great staff! Outdoor pool and hot tub area was nice; much better than being inside. Breakfast bar had several hot and cold options for all ages."

"Rooms were clean and overall good experience. Breakfast was basic but no issues"

"Nice hotel and close to airport. However they said it had a free airport shuttle, but it does not. So keep this in mind if you need the service."

"Room was disgusting, open the closet door and it’s an old water bottle filled with pee from who knows how long ago. Sheets smelled dirty, bathroom was clean despite the walls near the bathtub falling apart. Staff was zero help and they will profile you. After telling them about the bottle of pee you would think it would be immediately removed and offer us to switch rooms. None of that happened it stayed in the room until we checked out. During the free breakfast the man working in the kitchen...