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"Hotel is very good. Location is a bit on the offside, but for the price, it exceeded my expectations."

"Good location, easy check-in, good communication."

"Service impeccable, magnifique vue sur le port de Bilbao. "

"When booking, I read both very high sbd very criticsl reviews so I had an open mind. We stayed in a Jr Suite on the 3rd floor. Quite spacious and very quiet. The building is dark (in downtown area with other taller buildings around) but our room had light and there’s a 6th floor terrace (fab) for drinks snd snacks. The staff were the best: answered all Qs, helped w/reservations, reserved taxis, etc. The lication was perfect: a block from Old Town, across the street from the main train station, a...

"Great location and friendly staff. No complaints."

"Room was great, staff very helpful. "