"If Roxy is at the desk when you check in, you’re in luck. You’ll get the full run down of all amenities and things to see and eat nearby. If someone else checks you in, you’re on your own. Make sure you ask for any perks you are supposed to have, the dude will ignore/“forgot” all of it.
Get the ocean view rooms, the standard rooms are super musty and the carpet is old and stained and in need of replacement. Beds are clean and sheets and towels seem newer.
Half the jets in the hot tub are broken but on the plus side, they let us use it until 9:30pm instead of closing time of 9pm (which is pretty early really). Gym gets cleaned rarely and towels are not restocked. One treadmill was “broken” for two days. I unplugged it and plugged it back in and it worked.
Lobby coffee is the worse coffee I’ve had in my life. Indescribably bad.
Overall, perfectly fine place to stay to be near Hearst Castle and on the water. Not much stretch of beach until you hit cliffs on either side which makes it really quiet and peaceful.
Hope they replace the carpet in the rooms and fix some amenities."
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