La cabaña ideal, con todas las comodidades, y en medio de un bosque espectacular propiciando así contacto directo con la naturaleza.
Amé las camas! Especialmente las almohadas!! Gracias!
An amazing house. Simple perfection. Great location. Beautiful architecture and decor. Everything that a family would need. The host really thought of everything. The communication was excellent as well. Highly recommended. Can’t wait to go back.
The cabin was great! Our family enjoyed it very much. It was clean, and supplied with everything we needed. Its in a great location, minutes from the zoo, stores and the summit. We loved it and will probably stay again!
We had an amazing stay at this cabin - well thought out, homey, and inviting interior. Great kitchen, bedroom layout and living/dining area. This part of Moonridge is both quaint and quiet, yet close to all. We loved the nice luxurious touch of Grown Alchemist toiletries accompanied by plentiful fluffy towels, bed pillows and covers. We would definitely consider returning to this property.
Great clean cabin with 3 separate bedrooms. One full bath and a half bath upstairs. Communication with the property management was excellent! They answered all our needs and questions. Had a wonderful stay at this cabin rental!
No funcionó la chimenea externa y en la interna no proporcionan madera, la calefacción al máximo no llega a todas las habitaciones
เข้าพัก 3 คืน, มกราคม 2025
รีวิวที่ตรวจสอบแล้ว
4/10 แย่
Ani
13 ม.ค. 2026
I am writing to express my disappointment with our recent two-night stay at your Big Bear property.
First, although the check-in time was listed as 4:00 PM, the house was not ready when we arrived. Because it was raining, we had to wait in the car with my two little boys. This was very uncomfortable and frustrating, especially after a long drive.
Second, we did not have internet or TV service for most of our stay. Even though a technician came to help, the issue was not resolved until the next day at around 8:00 PM. During this time, my children were very sad and upset because they had no internet to play and no TV, which greatly affected their enjoyment of the trip.
Another serious concern was safety. The stairs did not have any lighting. Walking up and down the stairs at night with no lights was dangerous and unacceptable.
In addition, the bunk bed mattress had a stain of blood on it. Because of this, my child could not sleep in the bed, which caused a lot of distress and disappointment. This was very upsetting and completely unacceptable from a cleanliness and hygiene standpoint.
Overall, this stay did not meet our expectations. I hope you take this feedback seriously and address these issues to improve the experience for future guests.
This place was great for our 4 day cabin trip. Especially since it was my first time in Big Bear.
I loved the wood floors and all features of the home. The binoculars and telescope provided were great to access although we didn’t have time to use them.
Pros: nice home and model, nice details of the home we loved that featured the cabin model.
Normal kitchen necessities were supplied. This was a plus since we planned on cooking a lot.
Avant Stay also offered services to enhance your stay like a in-house massage or chef, provide groceries, or request a ride. I believe I would have used this featured had it snowed at the time I stayed. So super plus for their property.
Cons: certain parts of the house don’t have heating vents. So the heat couldn’t properly flow heat into some of the rooms. Also, I did not like seeing dust flow around the borders of the floors of the home. I would have liked the house to be dusted a little more.
However, it was a nice clean stay, when it came to the bed, kitchen, and restrooms. White sheets on the beds were very nice as well
- wash cloths were not provided, but drying towels we’re. I would have loved to have some to wash up with. I had to go buy some.
Pro: I was able to contact their customer support team, and they were able to pick up within minutes, which is also nice Incase you need assistance with your rental.
Con: two restrooms, but one bath tub. Not such a big deal, but it would have been great to have two full size restrooms.