"The Hospitality was top-notch, our room was luxurious too. And I must say, the food and drinks were just so delicious, better than our expectations. Compliments to the chef.
Only feedback- We don't think the Macaws play any role in the beauty of the resort. I could feel they were unhappiness and wanted to be cage free. Macaws are big birds, they need huge spaces even if we want to keep them in our property. I understand it must exciting for some people but trust me those poor birds don't...
"Had a quick stay at the Fern near Kalyan, the property is clean and well managed. the only surprise was that they do not offer bell services or valet so you have to handle your luggage by yourself. The rooms are well kept and clean and the food in the room service was great too. "
"The room service was great. Restaurant was excellent.
The room I stayed had a great view. It was very quiet and peaceful. Relaxing atmosphere!!
The hotel staff were great and they were very friendly and helpful. Specially Manager Chirag. I would like to thank him for the hospitality and service he provided.
Thank you all.
Regards
Sotir Trajkoski "
"I had a rocky start with the staff who asked me to cancel my reservation as they couldn’t have my room ready on the day of check-in. To their credit, they willingly listened to my plea and gave me a human customer service. I was grateful for their service by the end of my stay as they went the extra mile to make up for the non-functional room. Restaurant was excellent, staff was wonderful. I highly recommend this place and hope they keep treating customers as human beings. Kudos to the staff...
"The location is ideal for departures from T1 Mumbai airport and the property is in reasonably good condition with a variety of dining options. The chargeable airport dropoff differs from other hotels around who give the service for free."
