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"Breakfast was good, a bit of struggle finding parking at night. But generally it was a good hotel "

"Great location - it was easy to find, close to a lot of tourist spots, and multiple bus stops and underground stations. We had a problem with our a/c but they fixed it within a reasonable amount of time."

"The receptionist name "Aylin" very very kind and helpful. She is a first impression for the first day of my UK trips. The room is very clean , good bathtub , big ben view in my room so good (Room type : Suite with bigben view). If you need anyhelp or anything i phone called and all of the staff help a lot. I recommend you to stay here. Hope to meet them again!"

"Broken AC (in a heat wave). 2am someone in fixing it. Gum stuck to table at check in. Had to call for towels everyday, room was cleaned once in 4 nights (requested daily). Took absolutely forever to check in with no explanation just disappeared for 15 minutes. We had to laugh it got so bad. Too bad, used to really enjoy his hotel and it’s just gone so downhill."

"Great"

"Overall I really enjoyed staying at this hotel. It’s got that old charm with modern touch. My next door guest room played music very loud all night until 3am. I guess sound proof wall wasn’t thick enough well, other than that it’s very nice place and strongly recommend to anybody visiting London Mayfair area."