Thank you for taking the time to share feedback about your stay with us. I see that you had an issue in regard to your guest room. I sincerely apologize for the inconvenience you had during your stay. If you could reach out directly to provide me with more details about this issue.
Thank you for taking the time to share feedback about your recent stay with us. I am happy to hear you enjoyed the hotel. We look forward to providing you with another great stay next time you are the quad cities.
Rooms are nice and clean. Restaurant offered great breakfast and dinner options. The only suggestion I have is better pillows. They are so flat it’s very uncomfortable. Overall great place to stay and will come again!
Thank you for taking the time to share feedback about your recent stay with us. I am happy to hear you enjoyed the hotel. We look forward to providing you with another great stay next time you are the quad cities.
Easy on and off highway. Staff was excellent and very responsive. Pool and hot tub well maintained. Hotel restaurant even made something off menu to help my upset stomach. Only down side to our stay was our bed was rock hard and we like a SOFT mattress. But if that is to your taste we highly recommend the hotel.
Julie
เข้าพัก 3 คืน, กุมภาพันธ์ 2024
การตอบกลับจาก Grace Front desk supervisor วันที่ 4 มี.ค. 2024
Thank you for taking the time to share feedback about your recent stay with us. I am happy to hear you enjoyed the hotel. I apologize for our mattresses not being as soft as you'd prefer. Our mattresses are just a few months old. We look forward to providing you with another great stay next time you are the quad cities.
Very nice room. Comfortable and clean. Good food at the restaurant.
Emily
เข้าพัก 1 คืน, กุมภาพันธ์ 2024
การตอบกลับจาก Grace Front desk supervisor วันที่ 4 มี.ค. 2024
Thank you for taking the time to share feedback about your recent stay with us. I am happy to hear you enjoyed the hotel. We look forward to providing you with another great stay next time you are the quad cities.
It was very good place to stay. I would stay there again.
Jason
เข้าพัก 1 คืน, กุมภาพันธ์ 2024
การตอบกลับจาก Grace Front desk supervisor วันที่ 4 มี.ค. 2024
Thank you for taking the time to share feedback about your recent stay with us. I am happy to hear you enjoyed the hotel. We look forward to providing you with another great stay next time you are the quad cities.
10/10 ดีเลิศ
Jason, Galesburg st
24 ก.พ. 2024
ชื่นชอบ: ความสะอาด, พนักงานและบริการ
Pool was cold and hot was cold to
Jason
เข้าพัก 1 คืน, กุมภาพันธ์ 2024
การตอบกลับจาก Grace Front desk supervisor วันที่ 25 ก.พ. 2024
Thank you for taking the time to share feedback about your stay with us. I sincerely apologize for the inconvenience you had during your stay. I will pass this along to our Maintenace team to make sure everything is working correctly. Please do not hesitate to let our staff know about any issues that arise during your stay, in hopes that we can correct the problem before your departure.
Thank you for taking the time to share feedback about your recent stay with us. I am happy to hear you enjoyed the hotel. We look forward to providing you with another great stay next time you are the quad cities.
They have a chef on site where you can place a breakfast order and he makes it for you personally. They have staff that bring the food directly to you, bring you water and very nice and friendly staff. Highly recommend!
Ruth
เข้าพัก 1 คืน, กุมภาพันธ์ 2024
การตอบกลับจาก Grace Kientopf วันที่ 9 ก.พ. 2024
Thank you for your review! We are happy to hear that you enjoyed your stay with us. We look forward to seeing you again
10/10 ดีเลิศ
Amie
6 ก.พ. 2024
The people were very very helpful. Five stars for Andy and Grace.
Amie
เข้าพัก 1 คืน, กุมภาพันธ์ 2024
การตอบกลับจาก Grace Kientopf วันที่ 6 ก.พ. 2024
Thank you for your review! We appreciate your feedback and look forward to having you stay with us again.
Thank you for your review! We are glad to hear you enjoyed your recent stay with us. We look forward to having you stay with us in the future.
10/10 ดีเลิศ
Christine
เดินทางกับคู่รัก
26 พ.ย. 2023
ชื่นชอบ: ความสะอาด, สิ่งอำนวยความสะดวก
Desk clerk was awesome, not a fan of extraprice bottled water in the room.
Christine
เข้าพัก 1 คืน, พฤศจิกายน 2023
การตอบกลับจาก Melissa C วันที่ 28 พ.ย. 2023
Thank you for sharing your thoughts on your recent stay with us. We are very happy to hear that you enjoyed your stay and look forward to having you back next time you are in the area!
Was a wonderful experience for us. Staff was helpful and the room was quiet and clean. The pool was small but not crowded and my girls enjoyed a swim while I soaked in the hot tub. The breakfast was delicious and worth the small cost. We plan to visit again.
Thank you for choosing us for your hotel needs in the area and taking a few minutes to share your experience with us. We are happy to hear you enjoyed your stay and look forward to welcoming you back next time you are in the Quad Cities!
8/10 ดี
Barbara
1 ต.ค. 2023
Barbara
เข้าพัก 1 คืน, กันยายน 2023
การตอบกลับจาก Grace Kientopf วันที่ 2 ต.ค. 2023
Thank you for the great review on your recent visit! We appreciate the feedback and look forward to welcoming you back soon!
I understand that we were early to check in. If we were told that the room was not available then we would have been fine. The front desk agent at the time of check in acted like we were wasting her day. We were on the road at midnight so we were a little slap happy.
Terry
เข้าพัก 1 คืน, กันยายน 2023
การตอบกลับจาก Grace Kientopf วันที่ 27 ก.ย. 2023
Thank you for taking the time to share your experience about your recent stay at our hotel. We sincerely appreciate your feedback and we are very sorry we did not exceed your expectations. Your comments will help us as we continually work to improve our guest experience. We hope you will consider staying with us again in the future
The bed frame is safety hazard as wood beams stick out past the mattress into the travel path. I have to think people bang their shins on it all the time. I was still feeling the pain when I started a marathon the next morning. Totally unacceptable!
David
เข้าพัก 1 คืน, กันยายน 2023
การตอบกลับจาก Grace Kientopf วันที่ 26 ก.ย. 2023
Thank you for taking the time to share your experience about your recent stay at our hotel. We sincerely appreciate your feedback and we are very sorry we did not exceed your expectations. Your comments will help us as we continually work to improve our guest experience.
Thank you for taking a moment to share your experience. I am happy to hear you found the hotel and staff to be to your liking. We look forward to welcoming you back to our hotel in the future.
Thank you for taking a moment to share your experience. I am happy to hear you found the hotel and staff to be to your liking. We look forward to welcoming you back to our hotel in the future.
Thank you for taking the time to share your experience about your recent stay at our hotel. We sincerely appreciate your feedback and we are very sorry you were unhappy with our guest spa. I will address your feedback directly with our team.
We stay at this property every year. We come to town for the Davenport antique motorcycle swap meet. It’s always a great stay. This year we ate dinner one night at the Hilton and it wasn’t great. First time we had an issue. Will consider eating there again in the future and hope it was just a rare night. Might check into the service and cook though.
Thank you for taking your time to share your experience about your stay with us. We appreciate your feedback. We are sorry to hear we didn't meet your expectations. I will pass along to our team on what we can improve on for the future. We hope you give us another chance in the future,
Hotel was very nice and clean. It’s right off the expressway not too much around it. Pool was very small if you are planning to swim. But it was perfect for a one night stay.
Thank you for taking a moment to share your experience. I am happy to hear you found the hotel and staff to be to your liking. We look forward to welcoming you back to our hotel in the future.
10/10 ดีเลิศ
Rachel
11 ส.ค. 2023
Rachel
เข้าพัก 1 คืน, สิงหาคม 2023
การตอบกลับจาก Grace K FD supervisor วันที่ 3 ก.ย. 2023
Thank you for taking the time to share your experience with us. We appreciate your feedback and look forward to having you stay with us in the future.
10/10 ดีเลิศ
Hector
8 ส.ค. 2023
Hector
เข้าพัก 2 คืน, สิงหาคม 2023
การตอบกลับจาก Grace K FD supervisor วันที่ 3 ก.ย. 2023
Thank you for taking the time to share your experience with us. We appreciate your feedback and look forward to having you stay with us in the future.
Thank you for taking a moment to share your experience. I am happy to hear you found the hotel and staff to be to your liking. We look forward to welcoming you back to our hotel in the future.
Thank you for taking a moment to share your experience. I am happy to hear you found the hotel and staff to be to your liking. We look forward to welcoming you back to our hotel in the future.
Thank you for taking a moment to share your experience. I am happy to hear you found the hotel and staff to be to your liking. We look forward to welcoming you back to our hotel in the future.
Thank you for taking a moment to share your experience. I am happy to hear you found the hotel and staff to be to your liking. We look forward to welcoming you back to our hotel in the future.
Thank you for taking a moment to share your experience. I am happy to hear you found the hotel and staff to be to your liking. We look forward to welcoming you back to our hotel in the future.
Thank you for taking a moment to share your experience. I am happy to hear you found the hotel and staff to be to your liking. We look forward to welcoming you back to our hotel in the future.