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"We booked this hotel after our flight was cancelled. They immediately messaged me after booking to tell me how to get ahold of the shuttle service. The staff were very very friendly and went out of their way to make us comfortable. The breakfast was one of the better hotel breakfasts I’ve had. They made a bad experience much better!! Would 10/10 recommend. "

"Front office staff was very attentive to our needs. "

"Clean Room, friendly staff"

"Rooms were clean. The service was garbage. I called ahead to get someone sdded to my ŵŵw⁴SW"

"Great room! Friendly staff and decent breakfast to fuel the day! Clean and comfortable beds. "

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"Gym was basic but well equipped fo short weight or cardio workout. Bike, treadmill and weights. No hot tub. Room was great. "

"The hotel itself was fine. It was clean and I felt safe, which is all I can ask for, considering the circumstances. But what I want to commend is the gentleman working the front desk when I checked in. There had been a ton of flight cancelations and countless people like myself were stranded and getting last minute rooms, and the line when I arrived for check in was really long. This was obviously not an expected surge in visitors and there was just the one staff member and let me tell you, this...

"always a favorite"

"Check in and bar staff were super kind and helped us take advantage of all the amenities at the hotel."

"Very nice "

"Clean room and friendly staff! Great location! "

"This was our favorite hotel in Seattle!!! Absolutely stay here if you get the chance. Doug and staff were so kind, the rooms were gorgeous, and the location cannot be beat. We loved every detail and can’t wait to come back! "

"Walking distance of things in town but some of the rooms , particularly mine, you have to keep the windows shut the entire time because it’s directly across from an office building with glass walls! You’re literally close enough to see what’s on the people’s monitors! It’s a nice hotel as long as you don’t get a peeping tom room"

"Nice clean hotel. "

"Staff needs to be trained to clean"

"Good"

"Shops nearby walking distance to pin"

"We arrived and it was busy no one was reaching out to help and front desk staff was less than pleasant to deal with. We received a phone call apologizing for how bad the service was at 8:30 at night. We were busy and barely at the hotel. Just not what we thought it was going to be! "