โรงแรมและที่พักในเบอร์รีสเบิร์ก

"We had a pull out couch in our room that our 2 children were sleeping on and when we asked for pillows we were told they didn’t have any, but the next morning we saw a supply closet open with several pillows inside. We had 4 people on our reservation but only had 3 towels in our room. Most of the channels on the tv wouldn’t work. There were random paint spots on the ceiling. Peeling paint in the pool area and the room. The air conditioner in the room kept resetting itself and not cooling the...

"The pool room was the most disgusting pool& hot tub i have ever seen. The doors were covered in rust Pool- water was a murky Grey and debris floating around. Looks like it hasnt been cleaned in a long time. Hot Tub- same as the pool. I had to tell my children it was shut down because it was so gross. DO BETTER FOR PEOPLE WHO ARE PURCHASING ROOMS AND EXPECT TO RELAX IN A POOL AND NOT A SWAMP."

"As a long-time Hilton Honors member who has stayed exclusively within Hilton brands since childhood, I found the overall experience to be significantly below expected standards of hospitality, professionalism, and brand conduct. There appeared to be a lack of effective managerial oversight on-site. The general manager was frequently observed in close informal association with staff, with no visible intervention or correction of inappropriate conduct. The overall environment suggested a...

"This place was wonderful. Clean, friendly staff, and roomy would def stay again! "

"Last minute booking, but was a clean hotel and had breakfast. Thank you for kind and clean hospitality."

"We were not advised that the property was currently undergoing renovations. Getting to your room or other areas of the hotel was extremely inconvenient. We had to catch the elevator to the third floor and then walk down the back stairs in order to reach our room located on the first floor. There was no parking in the area where our room was located because there was building materials and debris everywhere. "

"Best breakfast I’ve had at a holiday inn. Clean rooms (recently remodeled :))."

"The 300 room above mine was very loud 24/7 and the hotel staff refused to get the children to be quiet nor to move me."

"Staff are doing a good job. The building and rooms are very tired. There needs to be some upgrading and repair."

"The pool was very cold. The breakfast, staff and room were wonderful. We will visit again"

"Everything was great for what we needed"

"The room was really dirty. Mold in bathroom. Stuff left by previous guest was still there. The lights above kitchen table did not work and staff could not find a solution. No breakfast but they have a coffee station but no milk or cream, Just powder. The corridors were not cleaned. Finally, there was very little cutlery."

"Always my first choice when staying in the area. "

"Great hotel clean "

"Not clean had to leave early due to family member catch skin rash from unclean conditions! Will not go back waiting to hear from Corporate! "

"The room was dingy, smelled a bit musty. Tub floor looked worn and stained. Key didn't work and had to get a new one. No frills hotels are OK, but no excuse for cleanliness and a new paint job."

"🙂"