โรงแรมและที่พักในเบอร์เรียนสปริงส์

"Hotel advertised as a hotel with continental breakfast. Only has coffee and juice Room was clean but need major updates on property. Our room by windows floor was cracking and dent on floor. Other was good for sleeping hotel"

"The manager is not the friendliest person to deal with, then charged us for "damaged sheets" yes, they had a couple small blood stains on them, I get that, but the blood would have easily came out if washed properly, just out for money. Would not stay here again because of the manager alone, the other employees were great, helpful & friendly. Told us she fired a girl for taking the CC over the phone, then the next day asked for mine over the phone, talking out both sides of her mouth."

"Ok so the room was clean. The staff was nice. That's all the good. Hotel was dirty in general. The continental breakfast was some cereal, waffles, bread, no butter, and some yogurt. The juice machine was broken. My rooms door had been broken into at some point and they just glued a new door jam over top of the broken one, so it like somebody could just shoulder tackle the door and it would just break open. The door on the inside would also stick.So if you weren't paying attention and left the...

"Hot tub"

"Was pretty clean, breakfast was good and the workers are nice"

"My husbend fel down from plastic chair which broke, at the pool side...hurting himself. The entrance, to the property from the main street, is NOT lit and at night is hard to find a way. The curved driveway with high curbs"

"You get what you pay for here. Fine place to stay the night but downsides were zero hot water in the shower and the musky smell throughout the building."

"For price point, I was extremely disappointed at the lack of basic amenities like daily housekeeping. You can request extra towels or request new sheets (that you have to dress the bed with) but there is absolutely no cleaning service or garbage pickup. There is also no room service after early afternoon/lunch. For this to be considered a resort I felt the property overall LACKED. Go for the casino or entertainment but staying more than one (1) night is not recommended. Other...

"Excellent Staff. Great place to hang your hat."

"Staff were never at front desk. Had to go looking for them. Dirty. Very old. Needs updates. Broken things. Clothes and old vape cartridge under the chair. Lots of parking. No breakfast as advertised."

"Great place to stay even if you are not a gambler."

"Clean room"

"Pool looked like it hasn't been opened in a few yrs. Rooms were a bit below standard for clean. Location is good, staff nice."

"Very clean room and lovely little space. Booked this room myself for work purposes and the cost for the value was awesome. Relatively inexpensive and you could tell the staff took pride in what they do. The toilet paper was even folded into little triangles at the end of the roll; small details really set this place off in a good way. I recently have had to stay in another local hotel that is much bigger, a more recognizable name, etc. and hands down I would pick Quality Inn over them any day....

"The staff was very nice"

"........."

"Expedia reservation doesn't have any Value as I reserved 2 rooms 2 months ago and upon Check IN Hotel Front Desk denied to give us Rooms and expedia customer service was answered by AI and was impossible to get hold of customer service ... Terrible Experience never booking with expedia again"

"Our room was clean, location was convenient, but we had some small issues. 1. The shower faucet handle can off very easily so be careful. It did work. 2. Both the shampoo and conditioner were out of fluid. 3. This one is my fault. They should’ve been informed myself of what the breakfast buffet was. With my dietary needs wasn’t much for me to eat but a hard boiled egg."

"They told me my reservation didn’t exist, but actually cancelled my original reservation and charged my card again because they didn’t have the room I booked. I booked a suite, they tried to tell me I didn’t, even though my reservation said suite and that’s what I was charged for. The check in process wasn’t professional, staff didn’t know what they were doing, and then they tried to enter our room at 8:00am. One quick loud knock and immediately tried to enter, it was very, very odd and made me...