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"Nice place to stay - very convenient for events at Sparkford Hall as its walkable in 10 minutes - comfy family room which was spacious and had the essentials with a nice clean bathroom. Would stay again in the future as it was in quite a nice location."

"Comfortable bed. Good food."

"Staff was wonderful. Great place for solo traveler, and absolutely the quietest place I have ever stayed "

"Great location. Everywhere is very walkable. Wide range of shops and restaurants. The Gatehouse is unique and charming. The hotel staff are very nice and accommodating. Great value for money. Beds comfortable. Room very clean. Overall a great experience and the city of Wells is a must-see"

"Excellent stay, friendly staff, good food. Lovely place, well deserving of other good reviews. Had a two night stay whilst visiting Longleat (less than 15 minute drive)."

"Fantastic. "

"Wonderful place to stay! Katherine and Julian were great!!!"

"The staff were incredible from start to finish, food and drinks exceptional, king premium room beautiful, cannot wait to return "

"Gran experiencia. Preciosa habitación con atención de primera en todo momento; una delicia tener un SPA tan completo bajo el mismo techo."

"Lovely hotel and great staff "

"Too small family room( 2 adults and 2 kids), and too small bathroom and toilet. Family room should have more space . Need more cloth hangers. We stay only 1 night so its ok to bear, but if more than 2 nights,it could be terrible experience."

"Just what we needed. Staff were very helpful "

"The hotel is beautiful, quiet and clean. The staff were FANTASTIC. I would highly recommend "

"Have no real complaints about this hotel, only thing, we were on the top floor and it took Hot Water about 5 or 6 minutes to come up, but otherwise staff and the hotel were very pleasant, staff especially"