"Hotel staff allowed us to leave our bags at the start and end of the trip due to our flight times which was really helpful. However, lots of things wrong with this hotel. Lift broken, lack of amenities in room (no kettle, shower cap etc). Our room flooded whilst we were out and our clothes were wet, they didn’t offer a dry cleaning service to rectify this. The reception area is inviting, however when you go upstairs to the rooms they are very dated and in need of modernisation. "