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"My grandfather used to have a house with Shimla so I am very familiar with the place for the last 50+ years. Willow Banks is absolutely the best value for money you can find in the city. Very clean, very well located right next to the iconic mall road, right next to the tourist lift and very good service and clean and large rooms. Also excellent food options either within the hotel or right next door. Perfect place to stay and enjoy Shimla."

"Overpiced"

"Loved the property and the location which is walkable to the main street of Shimla."

"hotel is very convinently situated near the government Lifts and Hotel has lifts which leads to The Mall Road .This hotel is however not good for people having disability and you have to climb steep stairs to reach the way to the Lobby /Reception.Newly renovated rooms in New Wing do not have any view."

"Hotel is good - clean rooms, the bathrooms are also very clean. The approach to the hotel from Mall Rd is not very easy - lot of stairs to go down and up. Also the surroundings outside the hotel are not very clean. The hotel itself is very nice."