Hi Marie-Christine, Thank you for taking the time to provide feedback on your recent stay with us. We are glad to hear that you found the hotel's location appealing and our team welcoming and kind.We sincerely apologize for the issues you experienced, including the humidity in your room and the missing amenities. We are also sorry to hear about the oversight regarding your birthday cake and some side dishes at the Kot Nou restaurant. Please be assured that we are addressing these points with our housekeeping and restaurant teams to improve our service delivery.Your comments on the quality of our food are much appreciated, and we are delighted that you enjoyed the meals overall.Thank you once again for your feedback. We hope to have the opportunity to welcome you back in the future and provide you with a more seamless and enjoyable experience.Warm regards,

Hi Robin,Hope this message finds you well!A massive thank you for choosing Sunrise Attitude and taking the time to share your holiday experience with us. Your delightful words have put a big smile on our faces, and we're absolutely thrilled to know that you had a fantastic stay, soaking in all the goodness our hotel has to offer.I'll be sure to pass on your appreciation to our fantastic team – they'll be over the moon to hear about your lovely time with us!Can't wait to have you back at Sunrise Attitude for another round of amazing experiences. Until then, wishing you nothing but good vibes and sunshine wherever you go.Take care and see you again soon!Warm regards,Kevin GovindenGeneral Manager

Dear Niall,Warmest greetings from Sunrise Attitude!We are deeply honored that you chose Sunrise Attitude once again for your holiday, and we immensely appreciate you sharing your positive experiences on this forum. Your detailed attention and appreciation of every aspect of our hotel, particularly our eco-friendly initiatives, have profoundly delighted us. It’s heartwarming to know that we have been able to enhance and make a positive difference in your holiday experiences since your initial visit!Your gracious words wonderfully encapsulate the essence of the best of Sunrise Attitude, and for that, we are sincerely grateful. Please know that your uplifting compliments have been shared with our entire team, spreading motivation and joy.We eagerly await the pleasure of welcoming you back to Sunrise Attitude for another exceptional experience.Warm regards,

Dear Guest,Greetings from Sunrise Attitude!Thank you for choosing us and for sharing your holiday experience. I am happy to read that you had a lovely stay and enjoyed the hotel facilities. I will share your appreciation with our family members.Looking forward to welcome you back to Sunrise Attitude for another experience.Best regards,

Dear Daniel,Greetings from Sunrise Attitude!I thank you very much for choosing Sunrise Attitude again for your holiday and for sharing your appreciation for us on this forum. We are pleased to read how every aspect of the hotel has caught your attention to detail and being an eco-friendly hotel, we have been able to make a difference in your holiday from your first experience with us! Thank you for your compliments on the whole Family Members and I have passed on your message.Looking forward to welcome you back to Sunrise Attitude for another experience.Best regards,

Chère Anne, Merci d'avoir pris le temps de partager votre expérience après votre séjour chez nous. Nous accordons une grande importance aux commentaires de nos clients car ils nous indiquent comment améliorer nos services. Nous vous remercions de nous avoir fait part de vos observations, cela nous aide à mieux comprendre les attentes de notre clientèle et à nous améliorer constamment. Nous espérons vous revoir bientôt pour vous offrir le meilleur de ce que nous avons à proposer. Cordialement,

Good morning Mr. Adrian, Thank you for taking the time to share your experience following your stay with us. I sincerely regret that you did not leave us fully satisfied. Rest assured that I have shared your review with my entire team and every mentioned point has been taken very seriously and constructively as at Emeraude Beach Attitude, we have and will always put forward our guest’s experience as our top priority. Thank you once again for your feedback which will help us to not only better understand your expectations but also improve our services. Hoping for another chance of welcoming you back for a better experience, Kind Regards, Reena

Chère Sophie, Je vous remercie d’avoir pris le temps de partager vos commentaires avec nous. Je suis heureux que vous ayez apprécié votre séjour dans l’un des autres hôtels du Groupe. Comme mentionné sur notre site internet et nos fiches techniques, à l’Émeraude Beach Attitude le Wi-Fi est disponible dans les espaces communs. Nous regrettons que vous n'ayez reçu cette information avant votre arrivée. Bien cordialement, Sunny Aundoo Executive Assistant Manager

Dear Guest. Thank you for your review and for choosing our hotel. I'm happy that you enjoyed your stay and I'm looking forward to having you again as a guest in our hotel.

Dear Robert, Thank you for your review.I am pleased to hear that you find our property to your liking. However, I am sorry to hear that you were not satisfied with the wifi. Please be assured that this issue will be communicated to the concerned person. Thank you again and we hope to see you again soon. Sincerely, Reena

Dear Guest. Thank you for your review and for choosing our hotel. I'm happy that you enjoyed your stay and I'm looking forward to having you again as a guest in our hotel.

Dear Valued Guest, Thank you for great review. We are happy to read that you had a pleasant stay. We are glad that you appreciated the dedication of our staff, the environment, the rooms and our services. Thank you for choosing us for your holidays. We hope to have the occasion to welcome you back. Best regards, Reena Front Office Manager

Dear Mr. Bengt, Thank you for your review. I am pleased to hear that you find our property to your liking. However, I am sorry for the WIFI, actually none of our room have wifi but in coming days we are trying to do necessary. Please be assured that this issue will be communicated to the our management. Thank you again and we hope you will enjoy your holiday with us.. Sincerely, Reena Front Office Manager

Dear Client, We thank for your comments voiced out during your stay at Emeraude Beach Attitude. We have indeed shared the same with our Team, and we assure you that the issue had been taken a very concerned level to every step of our service delivery. As per your words, we have already set the alarm for a rigorous and consistent training , an on-going process to meet the up-coming challenges and any unforeseen circumstances. Your concerned is our utmost priority to dealt with. We remain at ears for any further assistance. Kind Regards, The Management

Dear Guests, We thank you for your visit and for your kind comment. Indeed, we have shared the appreciation with our family members for making it happen for the ever best memory. We look forward to welcome you in the near future.

Dear Cris, Thank you very much for having chosen Emeraude Beach Attitude for your holiday and for sharing your feedback. I am happy that you have enjoyed the room accommodation and comfort. I have taken good note of your comments of the too spicy local food and have shared it with our Chef for future guests. I would like to thank as well for having accepted being the Ambassador of Emeraude Beach Attitude by recommending us for future visitors. Looking forward to welcome in the future for another stay. Best regards, Sunny Aundoo Executive Assistant Manager

Dear Fabian & Isabel, Thanks very much for your encouraging statement. We have share the same with our team. We look forward to welcome you back for another Otentik experience.

It was a very nice holiday! Great location, very friendly staff. We will be back Dear Guest, We thank you for your nice comment. We shall share with everyone and hope to welcome you very soon.

Dear Guest, We thank you for your comment. We shall definitely share the same with our family members, and hope o welcome you soon, for a new experience,

Bonjour Cher Client, On vous remercie de votre commentaire, et a bien noter qu'on passera avec notre equipe.

It was a pleasant surprise. Excellent! Good service. Delicious food. Dear Guest, Thanks you very much for your comments. We shall be grateful if you could kindly input the comments in the TripAdvisor, which will be highly appreciated. We look forward tow welcome you for the next visit.

Dear Guest, We thanks you for your comments. In deed, we have taken good note of your suggestions and ideas. We will surely work out on the highlighted matters. Also, your suggestions and views will be most welcome.